Saad Al-Mahari
Riyadh,Saudi Arabia
Summary
Experienced professional with a strong background in client relations management, business development, and project management. Adept at business opportunity hunting and demonstrating resilience under pressure . Proven ability to motivate teams, prioritise tasks effectively, and uphold ethical standards while negotiating tactically. Committed to continuous performance evaluation and staff management to drive organisational success.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work history
Supervisor (Inspection Department)
Ministry of commerce
Riyadh, Saudi Arabia
2018.01 - Current
- Monitored issues and complains related to consumers with car & electrical appliances agencies
- Coordinated with other supervisors to maintain consistency across shifts.
- Managed daily operations to increase productivity.
- Conducted reviews for listed companies to assure compliance
Market researcher
Euromonitor International Ltd
Riyadh, Saudi Arabia
2017.01 - 2018.01
- Completed visibility study for Fuel company to open gas stations in central and southern Saudi Arabia
- Developed questionnaires for comprehensive consumer feedback.
- Conducted customer surveys for improved product development.
- Undertook fieldwork activities, gaining hands-on market insights.
- Monitored market trends for proactive business strategy adjustments.
- Gathered primary and secondary data, enhancing accuracy of results.
Project consultant Assistant
Starways Co
Riyadh, Saudi Arabia
2014.01 - 2017.01
- Company Overview: (MOMRA Projects)
- Establishing (with Team workers) POM office for IT department, Ministry of Municipality
- (MOMRA Projects) : IT transformation projects
- Facilitated stakeholder meetings, resulting in improved decision making.
- Ensured timely delivery of projects through diligent monitoring and follow-ups.
- Coordinated cross-functional teams to achieve project objectives.
- Ensured client satisfaction by acting as main point of contact, providing regular reporting and project updates.
Business Development Manager
Techno plus Groups
Riyadh, Saudi Arabia
2013.01 - 2014.01
- Managed relation with clients and potential clients
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Streamlined processes to improve overall efficiency.
- Implemented marketing initiatives for greater brand visibility.
- Unveiled new revenue streams through diversification strategies.
- Managed key accounts, ensuring high levels of customer satisfaction.
Regional Business Manager
Innkoat Saudi
Riyadh, Saudi Arabia
2011.01 - 2013.01
- Managed relation with clients and potential clients
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Streamlined processes to improve overall efficiency.
- Implemented marketing initiatives for greater brand visibility.
- Unveiled new revenue streams through diversification strategies.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Negotiated profitable contracts with key industry partners.
- Developed strong relationships with clients by fostering clear communication and understanding their needs.
Business Development Assistant
Altoukhi Co, for Industry, Trading & Contracting
Riyadh, Saudi Arabia
2010.01 - 2011.01
- Coordinated meetings and events to facilitate networking opportunities.
- Fostered client loyalty through excellent communication and service skills.
- Assisted in the creation of effective business plans, resulting in sustainable growth.
- Utilised social media platforms for boosting company's online presence.
Sales Executive
Sheraton Hotel& Resorts
Riyadh, Saudi Arabia
2005.01 - 2007.01
- Boosted sales revenue through targeted marketing strategies.
- Identified new business opportunities that enhanced growth potential of the company.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
Education
Professional Master - Marketing Management
Institute of Public Administration
Riyadh 2004.10 - 2007.07
Bachelor - Economics
King Khaled University - Collage of Business Administration
1999.01 - 2003.01
Diploma - Computer Programming
King Khaled University - Community College
2002.01 - 2003.01
Skills
- MS Office
- Public speaking
- Coordination
- Team motivation
- Business Opportunity Hunting
- Client Relations Management
- Interpersonal communication
- Team Leadership
- Customer Service
- Resilience under pressure
- Crisis handling
- Task prioritisation
- Staff management
- Negotiation tactics
- Problem analysis
- Performance evaluation
Accomplishments
- 01/01/10, Establishing Joint Venture (Saudi & Ozdial Co) Saudi Turkish Co specialized in Power and Electricity Industry.
- 01/01/12, Establishing branch for Innokat CO.
- 01/01/14, Establishing (with Team workers) POM office for IT department, Ministry of Municipality.
- 01/01/18, I have managed & finalized more than 15000 cases (Complaints) between Companies and Ministry of Commerce.
Timeline
Supervisor (Inspection Department)
Ministry of commerce
2018.01 - Current
Market researcher
Euromonitor International Ltd
2017.01 - 2018.01
Project consultant Assistant
Starways Co
2014.01 - 2017.01
Business Development Manager
Techno plus Groups
2013.01 - 2014.01
Regional Business Manager
Innkoat Saudi
2011.01 - 2013.01
Business Development Assistant
Altoukhi Co, for Industry, Trading & Contracting
2010.01 - 2011.01
Sales Executive
Sheraton Hotel& Resorts
2005.01 - 2007.01
Professional Master - Marketing Management
Institute of Public Administration
2004.10 - 2007.07
Diploma - Computer Programming
King Khaled University - Community College
2002.01 - 2003.01
Bachelor - Economics
King Khaled University - Collage of Business Administration
1999.01 - 2003.01