SAAD ALDHAFYAN

Dynamic and self-motivated professional with a strong foundation in communication and interpersonal skills. Demonstrates exceptional problem-solving abilities and attention to detail, contributing effectively as a confident team player. Committed to leveraging these competencies to achieve career goals in a collaborative environment.

• Excellent English speaker.
• Microsoft Office experience.

ER Pharmacy Optimization and Emergency Readiness Enhancement (2016 – 2020)

• Led ER pharmacy reorganization for improved response in critical situations.
• Created protocols for IV preparation and medication stock management, increasing operational efficiency.

ICU Medication Management Protocol Development (2018 – 2019)

• Collaborated with ICU physicians and clinical teams to standardize high-alert medication handling.
• Reduced medication errors by initiating a double-check system for critical drug infusions.

Burnout and Turnover Research Among Pharmacists in Saudi Arabia (2020)

• Conducted a national survey-based study identifying causes of pharmacist burnout and its impact on healthcare quality.
• Presented findings to management, contributing to policy discussions on staff well-being.

Establishment of Centralized Medication Refill Center (2021 – 2025)

• Led the design and implementation of a centralized refill service to streamline prescription processing for over 40,000 patients annually.
• Oversaw team structuring, workflow development, and KPI tracking to improve turnaround time and patient satisfaction.

Outpatient Pharmacy Workflow Automation Pilot (2023 - 2024)

• Participated in a cross-functional taskforce piloting a barcode-based verification system.
• Contributed to significant reduction in dispensing errors and faster processing time.

Participated in the Medication Safety Program (2023)

• contributing to safety-focused improvements within the refill workflow and ensuring best practices in dispensing processes.

Collaboration with the Infectious Disease Department ( 2024 ) 

• ensure the safe and secure delivery of infectious disease medications to high-risk patient populations.