Summary
Overview
Work History
Education
Skills
Accomplishments
Married
Work Availability
Timeline
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Saad Alharthi

Cinema Manger
Jeddah

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
2
2
years of post-secondary education

Work History

Cinema Manger

Muvi Cinema
Jeddah
07.2019 - Current
  • Cinema Manger (Haifa mall 2020 / 08 / 16) (Mall of Arabia 8 \6\22 )
  • Recruiting, training employee for the new branches (Mall of Arabia, Suite Mall of Arabia, Haifa Mall, Riyadh U Walk, Haifa Mall, Aziz Mall, Popup Yanbu)
  • Onboarded new temps by entering employee information into systems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Employer Account Manager

Ingeus Saudi Arabia (TAQAT )
Jeddah
02.2016 - 10.2016
  • · Public Relations
  • · Screening
  • · Engaging new employers
  • · Recruitment process
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team-building activities to enhance working relationships.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.

Branch Manager

STC Sales
Jeddah
05.2013 - 07.2016
  • · Administrative follow up
  • · Follow up with the sales department
  • · Recruitment
  • · Train anew employee
  • Consulted customers to boost product sales and services.
  • Implemented service improvements to enhance sales cycle.
  • Assessed employee performance and developed improvement plans.
  • Developed and delivered polished sales presentations in order to highlight product and service quality.
  • Examined customer loan applications for loan approvals and denials

Branch Manager

Al Rajhi Takaful
Jeddah
08.2011 - 11.2013
  • · Administrative follow up
  • · Follow up with the sales department
  • · Recruitment
  • · Send daily & monthly reports to the management
  • Boosted sales and customer loyalty through incentive programs.
  • Launched new training program to boost employee skills and staff retention rate.
  • Consulted customers to boost product sales and services.

Customer Service Officer

AlJazira Bank
Jeddah
01.2005 - 07.2011
  • · Collection
  • · Resolve the clients issues(payments-Bills)
  • · Follow up with the sales representative
  • · Send daily & monthly reports
  • Resolved concerns with products or services to help with retention and drive sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Established and accurately prepared customers accounts to complete new purchases.

Education

High School Diploma -

Al Mutasem Commercial Institute
Jeddah, Saudi Arabia
02.1998 - 01.2000

Skills

    Cinematography knowledge

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Accomplishments

  • COURSES
  • • IFCEA
  • • The Positive reaction with other Course.
  • • The Professional Course.
  • • Customer Care
  • • Islamic Finance course
  • • Basic Sales skills course
  • • Customer service Basic
  • • Corporate security Awareness
  • • AML awareness session
  • Anti-money laundering and the rules governing the work of insurance companies.
  • leadership

Married

Married since 2010 and I have a daughter

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cinema Manger

Muvi Cinema
07.2019 - Current

Employer Account Manager

Ingeus Saudi Arabia (TAQAT )
02.2016 - 10.2016

Branch Manager

STC Sales
05.2013 - 07.2016

Branch Manager

Al Rajhi Takaful
08.2011 - 11.2013

Customer Service Officer

AlJazira Bank
01.2005 - 07.2011

High School Diploma -

Al Mutasem Commercial Institute
02.1998 - 01.2000
Saad AlharthiCinema Manger