Saad Alharthi
Cinema Manger
Jeddah
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Cinema Manger
Muvi Cinema
Jeddah
07.2019 - Current
- Cinema Manger (Haifa mall 2020 / 08 / 16) (Mall of Arabia 8 \6\22 )
- Recruiting, training employee for the new branches (Mall of Arabia, Suite Mall of Arabia, Haifa Mall, Riyadh U Walk, Haifa Mall, Aziz Mall, Popup Yanbu)
- Onboarded new temps by entering employee information into systems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Employer Account Manager
Ingeus Saudi Arabia (TAQAT )
Jeddah
02.2016 - 10.2016
- · Public Relations
- · Screening
- · Engaging new employers
- · Recruitment process
- Resolved problems, improved operations and provided exceptional service.
- Participated in team-building activities to enhance working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Branch Manager
STC Sales
Jeddah
05.2013 - 07.2016
- · Administrative follow up
- · Follow up with the sales department
- · Recruitment
- · Train anew employee
- Consulted customers to boost product sales and services.
- Implemented service improvements to enhance sales cycle.
- Assessed employee performance and developed improvement plans.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
- Examined customer loan applications for loan approvals and denials
Branch Manager
Al Rajhi Takaful
Jeddah
08.2011 - 11.2013
- · Administrative follow up
- · Follow up with the sales department
- · Recruitment
- · Send daily & monthly reports to the management
- Boosted sales and customer loyalty through incentive programs.
- Launched new training program to boost employee skills and staff retention rate.
- Consulted customers to boost product sales and services.
Customer Service Officer
AlJazira Bank
Jeddah
01.2005 - 07.2011
- · Collection
- · Resolve the clients issues(payments-Bills)
- · Follow up with the sales representative
- · Send daily & monthly reports
- Resolved concerns with products or services to help with retention and drive sales.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction.
- Assisted call-in customers with questions and orders.
- Established and accurately prepared customers accounts to complete new purchases.
Education
High School Diploma -
Al Mutasem Commercial Institute
Jeddah, Saudi Arabia 02.1998 - 01.2000
Skills
Cinematography knowledge
Interpersonal Communication
Organization and Time Management
Teambuilding
Decision-Making
Planning and Coordination
Problem-Solving
Teamwork and Collaboration
Sales
Customer Service
Accomplishments
- COURSES
- • IFCEA
- • The Positive reaction with other Course.
- • The Professional Course.
- • Customer Care
- • Islamic Finance course
- • Basic Sales skills course
- • Customer service Basic
- • Corporate security Awareness
- • AML awareness session
- Anti-money laundering and the rules governing the work of insurance companies.
- leadership
Married
Married since 2010 and I have a daughter
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cinema Manger
Muvi Cinema
07.2019 - Current
Employer Account Manager
Ingeus Saudi Arabia (TAQAT )
02.2016 - 10.2016
Branch Manager
STC Sales
05.2013 - 07.2016
Branch Manager
Al Rajhi Takaful
08.2011 - 11.2013
Customer Service Officer
AlJazira Bank
01.2005 - 07.2011
High School Diploma -
Al Mutasem Commercial Institute
02.1998 - 01.2000