Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
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Saad Al Omari

Saudi Arabia, Jizan

Summary

Dynamic and results-driven professional with a proven track record of driving operational excellence and enhancing customer satisfaction through transformative initiatives. Skilled in financial management, process improvement, and strategic planning, with a strong foundation in Lean Six Sigma principles.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Channel Team Lead

Amazon Logistics
10.2022 - Current

Key Responsibilities:

  • Adeptly oversee delivery stations, ensuring seamless operations.
  • Drive innovation for continual enhancement within the logistics realm.
  • Streamline processes and coach teams for optimal performance.
  • Manage finances to support operational needs.
  • Foster strong stakeholder relationships to facilitate smooth operations.
  • Excel in orchestrating efficient logistics strategies.
  • Propel operational excellence through strategic planning.
  • Navigate complex challenges with finesse and adaptability.

Achievements:

  • Partner Finance Management: Managed partner finances, implemented monthly requisitions, and optimized operational efficiency.
  • CPS Improvement: Reduced customer callbacks by 36.6%, surpassing targets through innovative solutions.
  • Line Haul Performance Optimization: Enhanced delivery speed and reliability by addressing operational issues.
  • DEA Misses Reduction: Minimized Delivery Attempt misses, improving efficiency and customer satisfaction.

Operations Supervisor

Amazon Logistics
04.2021 - 10.2022
  • Daily Duties Management: Ensure work aligns with workflow and goals.
  • Operational Efficiency: Conduct briefings, audits, and feedback.
  • Training & Metrics: Train associates, track metrics for improvement.
  • Scheduling & SOPs: Maintain schedules, update SOPs, optimize flow.
  • Safety Management: Address hazards, ensure safety protocols.

Achievements:

  • Delivery Associates Onboarding: Swiftly onboarded 73 Delivery Associates (DAs) for DGZ1 within 2 weeks, transitioning them from novices to experts through rigorous training and follow-up.
  • Promotion of Diversity: Introduced the first female Delivery Associate in the AMZL network, promoting diversity and inclusivity.

Store Manger

Bath & Body Works
06.2014 - 04.2021

Key Responsibilities:

  • Drive store profitability through sales enhancement, stock loss minimization, and cost control.
  • Develop and inspire team members while ensuring adherence to company policies.
  • Qualifications include proven retail management, fashion expertise, strong English proficiency, analytical skills, and effective team leadership abilities.

Achievements:

  • Ranked among the top 50 managers in the MENA network in 2021.
  • Successfully planned, trained, and prepared the team for reopening during the COVID crisis.
  • Adapted strategies to align with shifts in customer behavior and product preferences.
  • Leveraged high-quality products and innovative approaches to guide customers to purchase decisions.
  • Surpassed the year's target by an exceptional 136%.

Port Operation Supervisor

Al Motahedon
10.2013 - 06.2014

Key Responsibilities:

  • Supervision and Arrangements: Ensure overall supervision and arrangements during loading and discharging of cargo for appointed vessels.
  • Accuracy and Safety: Ensure overall accuracy, timeliness, and safety of cargo loading and discharging operations.
  • Coordination: Coordinate closely with concerned authorities/parties to arrange berths, equipment, manpower, and documentation requirements for vessel arrivals.
  • Vessel Attendance: Physically attend vessels during port calls and schedule Operator’s attendance as necessary.
  • Compliance: Ensure effective implementation and compliance with Management Requirements as per Saudi Shipping Operational/Quality/HSSE Procedures and Policies.
  • Supplier Monitoring: Monitor suppliers to ensure strict compliance with Saudi Shipping Operational/Quality/HSSE/Accounting standards.

Special Steel Specialist

Attieh Steel
08.2008 - 09.2013

Key Responsibilities

  • Market Analysis and Customer Engagement: Conduct research and collaborate with Aramco engineers. Build client relationships for steel solutions.
  • Product Knowledge and Technical Support: Expert in special steel properties. Assist clients and resolve technical issues.
  • Sales, Negotiation, and Inventory Management: Drive sales, negotiate contracts, and manage inventory effectively.
  • Quality Assurance and Improvement: Ensure quality, identify growth opportunities, and enhance operations.
  • Language and Technical Skills: Proficient in English. Skilled in Microsoft Office for data management.

Department Supervisor

Mahmoud Saeed
05.2005 - 08.2008

Education

Academic Diploma - Port Management & Operations

Saudi Technical & Occupational Institute

Skills

  • Operational Excellence and Customer Satisfaction Enhancement
  • Financial Management and Budgeting
  • Process Improvement and Lean Six Sigma Methodologies
  • Standardized Work Processes and SOP Implementation
  • Problem-solving and Analytical Thinking
  • Performance Management and Evaluation
  • Strategic Planning and Continuous Improvement
  • Data Analysis and Reporting
  • Stakeholder Management and Collaboration

Accomplishments

  • Top 50 Manger across MENA Bath & Body Stores.
  • On Boarding Champion 2021 Black Friday Event.
  • Awarded as Best Team Leader in BeHance Art Event 2018.

Certification

Amazon Logistics

  • ACES 102 - Case Study
  • ACES 102 - Six Sigma Fundamentals
  • ACES Self-Paced Six Sigma
  • Safety Leadership Index (SLI)
  • GSO Incident Management Team (IMT)
  • Amazon Security Awareness AWS 2023
  • Financial Wellbeing

Languages

English
Professional
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Channel Team Lead

Amazon Logistics
10.2022 - Current

Operations Supervisor

Amazon Logistics
04.2021 - 10.2022

Store Manger

Bath & Body Works
06.2014 - 04.2021

Port Operation Supervisor

Al Motahedon
10.2013 - 06.2014

Special Steel Specialist

Attieh Steel
08.2008 - 09.2013

Department Supervisor

Mahmoud Saeed
05.2005 - 08.2008

Academic Diploma - Port Management & Operations

Saudi Technical & Occupational Institute
Saad Al Omari