Saad Hamad
Jeddah ,Saudi Arabia
Summary
Accomplished professional with expertise in restaurant marketing strategies and P and L accountability, ensuring service standards compliance and effective brand promotion. Demonstrates proficiency in table booking system operation, contributing to streamlined customer experiences. Committed to leveraging skills to drive business growth and enhance operational efficiency within the hospitality industry.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Dedicated [Job Title] with experience in restaurant management, inventory management and customer service. Friendly and hardworking communicator with proven success analysing operations to improve efficiency and quality of service. Develops comprehensive business plans to promote profitable sales.
Reliable and motivated individual seeking career in restaurant management. Applies training and problem-solving mindset to all assigned tasks. Eager to help improve and develop customer experiences to increase revenue.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
6
6
years of professional experience
Work history
Restaurant manager
Tharaa company
jeddah , Saudi Arabia
06.2024 - Current
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Increased table turnover rate with efficient floor management.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Planned menu changes seasonally for fresh dining options throughout the year.
- Trained new team members, enhanced service quality.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
Restaurant manager
Sicli Company
jeddah , KSA
01.2023 - 05.2024
- Developed relationships with suppliers for better inventory management.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Cultivated a positive work environment by fostering team spirit amongst staff.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
Assistant manager
Mira Food
Riyadh, Riyadh Region
10.2019 - 11.2022
- Increased staff productivity by providing comprehensive training programmes.
- Monitored sales performance regularly adjusting strategies as required.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Created a positive work environment, resulting in higher employee morale.
Education
BA H - Hotel management
AUL
Beirut /2005 - /2008
Skills
- Restaurant marketing strategies
- P and L accountability
- Service standards compliance
- Brand promotion knowledge
- Table booking system operation
Languages
English
Advanced
Arabic
Advanced
Timeline
Restaurant manager
Tharaa company
06.2024 - Current
Restaurant manager
Sicli Company
01.2023 - 05.2024
Assistant manager
Mira Food
10.2019 - 11.2022
BA H - Hotel management
AUL
/2005 - /2008
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