Saad ahmad Aljuraidi
Riyadh,Saudi Arabia
Summary
Operations Specialist with proven experience in streamlining workflows, enhancing performance efficiency, and driving operational excellence in dynamic work environments. Highly skilled in analysis, organization, and process optimization, with a strong commitment to delivering effective solutions that support organizational goals.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Operations Management Department
SAUDI AWWAL BANK SAB
RIYADH
01.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Supervisor
Saudi coffee company PIF
Riyadh, Saudi Arabia
11.2023 - 01.2025
- Supervised activities of workers and enforced safety regulations.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Trained new hires and set up mentoring relationships to drive team performance.
- Dealt with customer complaints and rectified product and service issues.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
Branch manager
Khayat unlimited company
Riyadh
06.2021 - 09.2023
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Resolved customer complaints quickly and professionally to maintain satisfaction.
- Built and nurtured customer relationships to retain business and loyalty.
- Set team performance goals and monitored progress to encourage attainment.
Relation public
Al Rajhi Bank
Riyadh, Saudi Arabia
05.2022 - 12.2022
- Boosted public image for target audiences using multiple engagement platforms.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Compiled content for various communication channels.
- Analysed client feedback to highlight areas in need of improvement.
Education
Bachelor of Business Administration - Management information system
Princes Satam bin Abdul Aziz university
01/2016 - 12.2020
Skills
- Health and Safety Compliance
- Leadership
- Issue resolution
- Team supervision
- Motivational communication
- Excel expertise
- Continuous improvement
- Customer rapport
- Sales strategy implementation
- Quality Assurance
- Business administration
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Languages
Arabic
English
Affiliations
- Artist
- Football
- Senior
Timeline
Operations Management Department
SAUDI AWWAL BANK SAB
01.2025 - Current
Supervisor
Saudi coffee company PIF
11.2023 - 01.2025
Relation public
Al Rajhi Bank
05.2022 - 12.2022
Branch manager
Khayat unlimited company
06.2021 - 09.2023
Bachelor of Business Administration - Management information system
Princes Satam bin Abdul Aziz university
01/2016 - 12.2020
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