Saad Ahmed Bin Drehim
Summary
Accomplished in enhancing customer experiences and sales at AMC Cinemas, I excel in customer service and crew leadership. Leveraging teamwork and problem-solving skills, I effectively upsold products and resolved complaints, fostering trust and collaboration. My proactive approach and communication prowess have significantly contributed to operational excellence and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
AMC Cinemas
06.2023 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Seller
Al-Drehim Telecom Store
02.2020 - 02.2022
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
Education
High School Diploma -
Sheikh Abdulaziz Bin Baz School
Riyadh, Saudi Arabia02.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Crew Leadership
- Communication skills
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Crew Member
AMC Cinemas
06.2023 - Current
Seller
Al-Drehim Telecom Store
02.2020 - 02.2022
High School Diploma -
Sheikh Abdulaziz Bin Baz School
Similar Profiles
HASSAN JENDANHASSAN JENDAN
Cinema Manager at AMC CinemasCinema Manager at AMC Cinemas
Waddah AbuzaidWaddah Abuzaid
Cinemas Support Manager at AMC CinemasCinemas Support Manager at AMC Cinemas
Juan MaldonadoJuan Maldonado
Film Crew Member at AMC CinemasFilm Crew Member at AMC Cinemas
Sofia ErkenSofia Erken
Crew Member/Crew Team Member at Frozen Custard FactoryCrew Member/Crew Team Member at Frozen Custard Factory
Julia MehaffieJulia Mehaffie
Road Crew Member/ Sign Crew Member at Allen County EngineersRoad Crew Member/ Sign Crew Member at Allen County Engineers