SABIR HASSAN
TAIF,SAUDI ARABIA
Summary
Motivated individual seeks quality management role to support service and operations development. Investigates and evaluates data thoroughly for viable outcomes. Confident and collaborative communicator, skilled in engaging staff and stakeholders with improvement initiatives. Committed Quality Services Manager with extensive experience in quality assurance and auditing roles. Builds productive working relationships to increase engagement with improvement strategies. Monitors industry developments to drive process and policy innovation. Competent student with strong leadership and organisation skills seeks opportunity in quality services management. Meticulous and methodical for reliable auditing and assessment. Creative and solution-focused to develop targeted improvements, uplifting services and operations. Accomplished Quality Services Manager with strong analytical thinking and problem-solving skills offers experience uplifting standards through diligent performance analysis. Led teams in delivering quality output through successful collaboration with operational teams, suppliers and stakeholders. Hardworking [Job Title] brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Perceptive Quality Coordinator with [Number] years of experience reviewing and optimizing systems and processes. Observes and collaborates with main workforce to understand and streamline standard operating procedures. Innovative in increasing productivity and eliminating waste.
Overview
35
35
years of professional experience
7
7
years of post-secondary education
Work history
Quality Coordinator
Saudi Arabia
Ta'if, Mecca Region
01.2017 - Current
- Improved customer satisfaction ratings by addressing product shortfalls through detailed root-cause analysis.
- Oversaw maintenance, calibration and inspection of manufacturing equipment for enhanced output.
- Defined and implemented quality standards across production processes, enabling improved outcomes.
- Presented monthly key metrics to management through detailed, informative technical reports.
- Held supply chain to account in meeting contracted quality requirements, limiting issues and waste.
- Designed and implemented quality assurance training programmes for improved staff understanding.
- Reduced cases of non-conformance through impactful deviation management.
- Supported suppliers and supply-chain organisations in understanding and meeting agreed quality standards.
- Verified completed products against design, quality and safety specifications for optimised customer satisfaction.
- Produced detailed quality performance reports, assessing progress towards key project goals.
- Spearheaded strategic development plans to instigate departmental change, adding value and innovation to business decision-making.
- Recognised potential quality issues or constraints affecting project delivery, coordinating timely resolutions.
- Led auditing processes of production operations to increase performance and output quality.
- Checked emergency systems' function and performance, implementing improvements to address system weaknesses.
- Identified corrective and preventative action for quality issues through complete failure investigations.
- Analysed quality metrics and performed managerial reviews, recommending action plans to close operational gaps.
- Maintained high-level performance against all dimensions of quality systems to meet customer requirements.
Medical Doctor
Saudi Arabia
Ta'if, Mecca Region
02.2015 - Current
- Designed individualised plans with patients for various illnesses, working closely with specialists and care providers for best treatments.
- Monitored vital signs during treatments and adapted plans on-the-fly, maintaining patient comfort.
- Gathered fluid and tissue samples to send to lab for testing.
- Assisted patients with medication management, providing detailed information on contraindications.
Medical Insurance Coordinator
Saudi Arabia
Ta'if, Mecca Region
02.2016 - 12.2017
- Escalated critical claims or complex situations to supervisor for review.
- Provided claims advice to clients, managing expectations and explaining claims processing timelines.
- Provided data science teams with in-depth claim analyses for enhanced modelling.
- Recorded detailed, accurate claim particulars for reliable case notes.
- Managed allocated caseload of complex and high-value claims.
- Completed general claims administration, reviewing and distributing legal and evidentiary documentation.
- Communicated with clients to gather data and evaluate service needs.
- Built and managed effective internal and external relationships with all involved parties.
- Kept clients well-informed of claim updates and case progress.
- Achieved established service targets and KPIs with consistently positive client feedback.
Medical Doctor
Medical Private Centre
Khartoum, Sudan
01.2014 - 12.2015
- Designed individualised plans with patients for various illnesses, working closely with specialists and care providers for best treatments.
- Monitored vital signs during treatments and adapted plans on-the-fly, maintaining patient comfort.
- Gathered fluid and tissue samples to send to lab for testing.
- Assisted patients with medication management, providing detailed information on contraindications.
- Kept detailed records of medical conditions and histories, providing exceptional and individualised care.
- Cultivated working knowledge and changes to NHS policies and procedures.
- Delivered to highest personal and professional GMC standards, making individual patient care priority.
- Performed physical exams on patients, continuously communicating patient needs and comfort levels.
- Screened patients for disease risk factors and early signs of illness.
- Educated patients on treatment options for various illnesses, collaborating with specialists to provide thorough education.
- Maintained awareness of industry innovations by regularly discussing product development with pharmaceutical representatives.
- Integrated automated technology to migrate to computer-generated prescriptions.
- Prescribed and administered medications topically, orally and via intravenous injections.
- Created and maintained partnerships with other practices to offer holistic care.
- Collaborated with nurses to triage and prioritise patients in high-pressure situations, making rapid and effective decisions.
- Endorsed lifestyle changes to improve health and wellness.
- Evaluated and updated charts of patients to maintain accurate information.
- Maintained confidentiality and impartiality in all patient interactions to maintain data protection.
- Conducted examinations on paediatric, adolescent and elderly patients.
- Advised patients on post-treatment care options, at-home plans and rehabilitation.
Chief Medical Doctor
MSF (Medecins sans frontiers ) sudan Mission
Khartoum- Sudan, Sudan
01.2010 - 12.2013
- Performed physical exams on patients, continuously communicating patient needs and comfort levels.
- Prescribed and administered medications topically, orally and via intravenous injections.
- Maintained awareness of industry innovations by regularly discussing product development with pharmaceutical representatives.
- Collaborated with nurses to triage and prioritise patients in high-pressure situations, making rapid and effective decisions.
- Educated patients on treatment options for various illnesses, collaborating with specialists to provide thorough education.
- Delivered to highest personal and professional GMC standards, making individual patient care priority.
- Maintained confidentiality and impartiality in all patient interactions to maintain data protection.
- Designed individualised plans with patients for various illnesses, working closely with specialists and care providers for best treatments.
- Screened patients for disease risk factors and early signs of illness.
- Monitored vital signs during treatments and adapted plans on-the-fly, maintaining patient comfort.
- Assisted patients with medication management, providing detailed information on contraindications.
- Integrated automated technology to migrate to computer-generated prescriptions.
- Conducted examinations on paediatric, adolescent and elderly patients.
- Cultivated working knowledge and changes to NHS policies and procedures.
- Advised patients on post-treatment care options, at-home plans and rehabilitation.
- Created and maintained partnerships with other practices to offer holistic care.
- Gathered fluid and tissue samples to send to lab for testing.
- Endorsed lifestyle changes to improve health and wellness.
- Kept detailed records of medical conditions and histories, providing exceptional and individualised care.
- Evaluated and updated charts of patients to maintain accurate information.
Medical Doctor
World Vision (American Medical Organization)-Sudan
Nyala(south Darfour)-Sudan, Sudan
04.2005 - 12.2009
- Designed individualised plans with patients for various illnesses, working closely with specialists and care providers for best treatments.
- Monitored vital signs during treatments and adapted plans on-the-fly, maintaining patient comfort.
- Gathered fluid and tissue samples to send to lab for testing.
- Assisted patients with medication management, providing detailed information on contraindications.
- Kept detailed records of medical conditions and histories, providing exceptional and individualised care.
- Cultivated working knowledge and changes to NHS policies and procedures.
- Delivered to highest personal and professional GMC standards, making individual patient care priority.
- Performed physical exams on patients, continuously communicating patient needs and comfort levels.
- Screened patients for disease risk factors and early signs of illness.
- Educated patients on treatment options for various illnesses, collaborating with specialists to provide thorough education.
- Maintained awareness of industry innovations by regularly discussing product development with pharmaceutical representatives.
- Integrated automated technology to migrate to computer-generated prescriptions.
- Prescribed and administered medications topically, orally and via intravenous injections.
- Created and maintained partnerships with other practices to offer holistic care.
- Collaborated with nurses to triage and prioritise patients in high-pressure situations, making rapid and effective decisions.
- Endorsed lifestyle changes to improve health and wellness.
- Evaluated and updated charts of patients to maintain accurate information.
- Maintained confidentiality and impartiality in all patient interactions to maintain data protection.
- Conducted examinations on paediatric, adolescent and elderly patients.
- Advised patients on post-treatment care options, at-home plans and rehabilitation.
Medical Doctor
Ministry of Health -Sudan
Norii Teaching Hospital, Sudan
01.2000 - 12.2004
- Designed individualised plans with patients for various illnesses, working closely with specialists and care providers for best treatments.
- Monitored vital signs during treatments and adapted plans on-the-fly, maintaining patient comfort.
- Gathered fluid and tissue samples to send to lab for testing.
- Assisted patients with medication management, providing detailed information on contraindications.
- Kept detailed records of medical conditions and histories, providing exceptional and individualised care.
- Cultivated working knowledge and changes to NHS policies and procedures.
- Delivered to highest personal and professional GMC standards, making individual patient care priority.
- Performed physical exams on patients, continuously communicating patient needs and comfort levels.
- Screened patients for disease risk factors and early signs of illness.
- Educated patients on treatment options for various illnesses, collaborating with specialists to provide thorough education.
- Maintained awareness of industry innovations by regularly discussing product development with pharmaceutical representatives.
- Integrated automated technology to migrate to computer-generated prescriptions.
- Prescribed and administered medications topically, orally and via intravenous injections.
- Created and maintained partnerships with other practices to offer holistic care.
- Collaborated with nurses to triage and prioritise patients in high-pressure situations, making rapid and effective decisions.
- Endorsed lifestyle changes to improve health and wellness.
- Evaluated and updated charts of patients to maintain accurate information.
- Maintained confidentiality and impartiality in all patient interactions to maintain data protection.
- Conducted examinations on paediatric, adolescent and elderly patients.
- Advised patients on post-treatment care options, at-home plans and rehabilitation.
Medical Officer
Ministry of Health Sudan (MOH)
Khartoum, Sudan
01.1989 - 12.2000
- Prepared discharge summaries and linked up rehabilitation services.
- Supported hospital capacity growth in line with regional targets.
- Led diverse teams in clinical care, new business development and patient relations.
- Maintained compliance with national requirements by tracking staff education and certifications.
- Educated and mentored medical students, developing competent clinical teams.
- Prescribed medicines and monitored stock levels.
- Created marketing plans, attracting high-performing physicians to apply for surgery vacancies.
- Administered financial management functions for medical billings and operational budgets.
- Assessed and examined patients to effectively triage and plan treatments.
- Improved patient outcomes and delivery of care by elevating clinical quality processes.
- Updated and audited medical files to achieve accurate records.
- Devised plans to drive achievement of goals related to health, safety and employee relations.
- Formulated and submitted reports to senior management.
- Applied continuous process improvement strategies to enhance case and clinical management.
- Completed ward rounds to evaluate quality of care delivery.
- Created systems and controls to improve patient records management.
- Worked with hospitals to conduct clinical trials, acquiring high-quality data on key areas of study.
- Ordered and distributed medical supplies to meet organisational needs.
- Defined current medical and administrative best practices, writing and updating policies and procedures.
Education
Bachelor of Medicine, Bachelor of Surgery - Medicine
Medical Academy-Sofia Higher Institute-varna-/Bulg
Varna / Bulgaria 12.1982 - 12.1989
Skills
- Change control
- Project development
- Corrective action implementation
- Project delivery
- Reliability analysis
- Supply chain management
- Process capability evaluation
- Quality audits
- Issue resolution
- Quality process implementation
- Quality management
- Complete failure investigations
Languages
English
Fluent
Additional Information
Personal Qualities
Worked in pressurized enviroment and produce the best result.
Trained the new junior doctors.
provided help and assistant to the team during the surgery.
Technical Skills
Well versed with use of computer.
Familiar with the Internet.
Seminars and Training Courses
- Public Health in Complex Emergencies - Bangkok Thailand 13-25Augst 2007
- Malaria Control Policy- training - Khartoum Sudan 15Feb - 24feb 2011
- Nutrition and Vaccination Course . MSF-Barcelona 22 - 30 sep.2011 40 hours.
- Responding to Epidemics training course Paris-France 12th - 19th March 2012.
- Training of Facilitators (TOF) in AMREF -Training Center Nairobi Kenya 7th Aug. to 1st Sep 2006
- Managment of Integrated Community - Based Health Programmes- Kenya 2008
- TOT on (EMOC) UNFPA SUDAN - KHARTOUM 2007 40 hours.
- Others many short courses in and out of the country.
Timeline
Quality Coordinator
Saudi Arabia
01.2017 - Current
Medical Insurance Coordinator
Saudi Arabia
02.2016 - 12.2017
Medical Doctor
Saudi Arabia
02.2015 - Current
Medical Doctor
Medical Private Centre
01.2014 - 12.2015
Chief Medical Doctor
MSF (Medecins sans frontiers ) sudan Mission
01.2010 - 12.2013
Medical Doctor
World Vision (American Medical Organization)-Sudan
04.2005 - 12.2009
Medical Doctor
Ministry of Health -Sudan
01.2000 - 12.2004
Medical Officer
Ministry of Health Sudan (MOH)
01.1989 - 12.2000
Bachelor of Medicine, Bachelor of Surgery - Medicine
Medical Academy-Sofia Higher Institute-varna-/Bulg
12.1982 - 12.1989
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