SABRIN ABDULRAZAK BURHAN
Riyadh,Saudi Arabia
Summary
Results-driven professional with expertise in customer service, communication, and CRM systems, adept at leveraging marketing strategies and sales techniques to drive business growth. Skilled in negotiation and problem solving, with a proven ability to enhance client satisfaction and foster long-term relationships. Committed to utilising core competencies to contribute to organisational success while pursuing opportunities for professional development.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Sales Coordinator & Operation
Nishan
Riyadh
02.2024 - 03.2025
- Provide data and guides to help the sales team develop their skills and enhance performance
- Supporting sales teams, managing schedules, preparing reports, and coordinating communication between departments
Debt Collector and supervisor
Al Mawarid for Debt Collection
Riyadh, Saudi Arabia
10.2018 - 12.2023
- Monitoring accounts to identify overdue payments.
- Supervision and verification of call quality
- Worked in managing and following up on customers and collecting debts in the field of car rental by contracting with companies such as Theeb Car Rental company .
- Worked in the managing and following-up on customers and debt collection in the field of car insurance by contracting with insurance companies such as Tawuniya Company, Takaful Al-Rajhi and Medgulf.
- Managing the team and ensuring that the required goals are achieved
Debt Collector
Ejada for Debt Collection
Riyadh, Saudi Arabia
12.2016 - 09.2018
- Keep tracking outstanding debts
- Negotiate payoff deadlines or payment plans
- Update account status and database regularly
Education
Bachelor's degree - Business Administration
Imam Mohammad Ibn Saud Islamic University
01.2018 - 01.2023
Skills
- Customer Service
- Communication
- CRM
- Marketing
- Negotiation
- Problem Solving
- Sales Techniques
Languages
Arabic
Native
English
Advanced
Timeline
Sales Coordinator & Operation
Nishan
02.2024 - 03.2025
Debt Collector and supervisor
Al Mawarid for Debt Collection
10.2018 - 12.2023
Bachelor's degree - Business Administration
Imam Mohammad Ibn Saud Islamic University
01.2018 - 01.2023
Debt Collector
Ejada for Debt Collection
12.2016 - 09.2018
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