Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Proficient assistant manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise.
Hi, I’m
Saddem Hossain
Restaurant Assistant Manager
RIYADH, SAUDI ARABIA ,13900
Summary
Overview
4
years of professional experience
6
years of post-secondary education
4
Languages
Work History
McDonald's RestaurantRiyadh , Saudi Arabia
Assistant Manager
09.2019 - Current
Job overview
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored security to protect employees, customers and property.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
BSRM Steel MillsChittagong , Bangladesh
Supervisor
12.2017 - 07.2019
Job overview
Education
M.M Hat Dakhil MadrasahBangladesh
SSC/Dakhil(Secondary School Certificate) from General Studies
01.2006 - 11.2009
University Overview
Feni Government College Bangladesh
HSC(Higher Secondary Certificate) from Business Studies
01.2010 - 04.2012
University Overview
Skills
Employee performance evaluations
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Timeline
Assistant Manager
McDonald's Restaurant
09.2019 - Current
Supervisor
BSRM Steel Mills
12.2017 - 07.2019
Feni Government College
HSC(Higher Secondary Certificate) from Business Studies
01.2010 - 04.2012
M.M Hat Dakhil Madrasah
SSC/Dakhil(Secondary School Certificate) from General Studies
01.2006 - 11.2009
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