Saddiqa Heydari
Adelaide
Summary
Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
Overview
2025
2025
years of professional experience
Work History
DISABILITY SUPPORT WORKER
Healthcare Australia
Adelaide, SA
03.2022 - Current
- Worked independently and collaborated with co-workers to meet team and personal goals
- Planned and coordinated leisure activities for program participants to promote greater community independence, skills and social interaction
- Transported clients to facilitate access to employment, health care and community life
- Supervised and directed other workers provided services to clients and patients
- Monitored, evaluated and record client progress according to measurable goals described in treatment and care plan
- Drove clients safely to social activities and appointments.
CLIENT ADMINISTRATION OFFICER
PQSA HomeCare Plus
Adelaide, South Australia
06.2020 - 05.2022
- As Client administration officer my responsibility for rostering Support workers based on their skills and experience with suitable clients so that they can be cared for
- Our task as CAO is to work along client services needs and delivery to communities living with a disability
- Things we have to keep in mind when rostering support workers are how many hours they are for the fortnight and how many hours they have already worked without a break
- We need to cover shifts as much as we can in the safest way possible
- Gathered and organized data to monitor and test effectiveness of key controls
- Prepared documentation for tracking, monitoring and escalation of risk-related issues for management
- Identified and communicated process enhancements, setting deadlines and monitoring and summarizing project progress
- Assisted clients with helping to identify rights and available programs
- Implemented solutions using client-cantered care protocols
BEAUTY THERAPIST
Bleu Beauty
Swindon, Wiltshire
04.2018 - 01.2020
- Shared expert product knowledge and demonstrated custom-fit solutions
- Advised customers on latest and newest beauty products upon arrival
- Promoted new products with events to boost sales and prospective customers
- Attended meetings to learn about new beauty products and trends
- Stamped or attached price tags on merchandise by referring to price lists
- Consulted with customers to assist in finding best skincare and makeup products for skin type and look
- Used testers and sampling to demonstrate product application
HOTEL RECEPTIONIST
Days Inn Welcomebreak
Swindon, Wiltshire
03.2017 - 06.2018
- Deposited guests' valuables in hotel safes or safe-deposit boxes
- Verified customers' credit and established how customer will pay for accommodation
- Transmitted and received messages, using telephones and telephone switchboards
- Date-stamped, sorted and racked incoming mail and messages
- Issued room keys and delivered instructions to bellhops
- Prepared for basic food service, such as setting up continental breakfast and coffee and tea supplies
- Greeted, registered and assigned rooms to guests of hotels or motels
BEAUTY THERAPIST
Dev Vere Cotsworld Water Park
Cirencester, Wiltshire
12.2015 - 01.2017
- Shaped eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis and wax
- Gave facials to patrons, used special compounds, such as lotions and creams
- Cleaned, shaped and polished fingernails and toenails using files and nail polish
- Used testers and sampling to demonstrate product application
- Promoted new products with events to boost sales and prospective customers
RETAIL ASSISTANT
Argos Greenbridge Swindon
Swindon, Wiltshire
- Promoted sales by setting up displays and organizing and arranging merchandise
- Took consultative selling approach to build customer relationships
- Maintained merchandise on sales floor by stocking racks, counters and displays
- Used janitorial equipment, rolling racks and other assigned supplies
- Counted money to verify amounts, issue correct change and provide receipts for funds received
- Reached for merchandise using ladders, step stools and merchandise retrieving poles
- Engaged customers in friendly, engaging and professional dialogue about product needs
- Attended and participated in regularly scheduled staff meetings
PERSONAL SUPPORT WORKER
White Lodge Care
Swindon, Wiltshire
03.2015 - 09.2015
- Offered safety guidance protection to increase mobility for clients with impaired judgment
- Reported health changes and provided proper documentation to appropriate staff
- Provided proper care and observation of patient's skin to prevent breakdown
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Engaged clients through conversation and companionship, promoting independence and social requirements
- Responded to resident dining needs and assisted with feeding
Education
Diploma - Community Services
Supreme Education And Training PTY LTD
02-2022
Certificate IV - Disability
Supreme Education And Training PTY LTD
02-2022
Timeline
DISABILITY SUPPORT WORKER
Healthcare Australia
03.2022 - Current
CLIENT ADMINISTRATION OFFICER
PQSA HomeCare Plus
06.2020 - 05.2022
BEAUTY THERAPIST
Bleu Beauty
04.2018 - 01.2020
HOTEL RECEPTIONIST
Days Inn Welcomebreak
03.2017 - 06.2018
BEAUTY THERAPIST
Dev Vere Cotsworld Water Park
12.2015 - 01.2017
PERSONAL SUPPORT WORKER
White Lodge Care
03.2015 - 09.2015
RETAIL ASSISTANT
Argos Greenbridge Swindon
Diploma - Community Services
Supreme Education And Training PTY LTD
Certificate IV - Disability
Supreme Education And Training PTY LTD