Sadeem Alqahtani
Riyadh,المملكة العربية السعودية
Summary
Cyber Security Engineer apply analytical and problem solving skills to detect cyber threats and errors. Dedicated to comply with cyber security protocols and regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Technical
Ministry of energy
Riyadh, Riyadh Region
2022.05 - Current
- Responded quickly to reactive maintenance requests, limiting operational delays.
- Solve difficult problems related to systems and programs
- Regular maintenance of computers
Call centre agent
Ministy of energy
Riyadh, Riyadh Region
2020.11 - 2022.05
- Maintained accurate knowledge of current services to provide informative customer advice.
- Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
telephone communications clerk
Noon
riyadh
2019.10 - 2020.10
- Assisted customers how they can track the orders .
- Helped customers to pack away shopping for improved customer experience.
Sales assistant
Nesk
Riyadh, Riyadh Region
2018.01 - 2019.02
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Education
High School Diploma - Computer technical support
Technical and vocational training corporation
Riyadh, Riyadh RegionBachelor of technical engineering - cyber secuirty
Technical and vocational training corporation
Riyadh, Riyadh RegionSkills
- Test methods
- Breakdown support
- Component replacement and repairs
Languages
English
Upper intermediate
Certification
- Certified [CCNA Routing & Switching]
- Certified [CCNA V7]
- Certified [Introduction to IoT]
- Certified [Cybersecurity Essentials]
- Certified [Linex professional institute]
Timeline
Technical
Ministry of energy
2022.05 - Current
Call centre agent
Ministy of energy
2020.11 - 2022.05
telephone communications clerk
Noon
2019.10 - 2020.10
Sales assistant
Nesk
2018.01 - 2019.02
High School Diploma - Computer technical support
Technical and vocational training corporation
Bachelor of technical engineering - cyber secuirty
Technical and vocational training corporation