Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Saeed Al-Qarni

Saeed Al-Qarni

Riyadh,المملكة العربية السعودية

Summary

Business-driven individual with more than 18 years working as Director for organisation. Determined and experienced in client rapport, budget control and employee mentoring and coaching. Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 18 years of experience. Highly effective and comfortable working with people at all organizational levels. Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations. Resourceful and adaptable Director with 18 years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work history

Director of Personnel Department Kingdom

Personnel Department
Riyadh, Riyadh Region
11.2020 - Current
  • Prepared rotas and assigned workloads to achieve service targets.
  • Evaluated use of resources to identify areas to cut costs and opportunities for investment.
  • Championed development of new services to improve operational output and meet KPIs.
  • Coordinated consistent, high quality provision of [Type] service.
  • Actioned feedback from service users, resulting in improved satisfaction levels.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Personnel manager

Human Support Group
Riyadh, Saudai Arabia
07.2016 - 11.2020
  • Recruited, hired and trained new employees to optimise profitability.
  • Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
  • Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
  • Improved business HR policies by guiding and collaborating with managers.

Education

Business Management - Business Management

Imam Mohammed bin Saud university
Ksa
03.2017 - 04.2021

Skills

  • regulations expert
  • Remains handling
  • Evidence collection and review
  • Medical history analysis
  • Toxicological analysis
  • Time management
  • Payroll administration

  • Management
  • Problem-solving
  • Communication skills
  • Leadership
  • troubleshooting
  • Team building
  • Customer-focused

Languages

Arabic
Fluent
English
Intermediate

Timeline

Director of Personnel Department Kingdom

Personnel Department
11.2020 - Current

Business Management - Business Management

Imam Mohammed bin Saud university
03.2017 - 04.2021

Personnel manager

Human Support Group
07.2016 - 11.2020
Saeed Al-Qarni