Customer Service Receptionist
Kalibar GYM
Jeddah
09.2024 - Current
- Greeted customers upon arrival and provided them with information on products and services.
- Answered incoming calls, responded to customer inquiries, and directed callers to the appropriate department or personnel.
- Processed customer orders accurately and efficiently using a computerized system.
- Assisted customers in resolving account issues by providing accurate information in a timely manner.
- Handled customer complaints professionally while maintaining a positive attitude.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
