Saeed Alghamdi
Riyadh,Saudi Arabia
Summary
Aspiring Telecommunications Engineer seeks practical installation and maintenance experience to build on IT and telecoms understanding. Communicates well to build positive customer relationships and deliver helpful, informative support. Learns quickly to meet quality, time and service standards.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work History
Telecommunications engineer
SEP
Riyadh, Riyadh Region
12.2024 - Current
- Troubleshot voice and data cabling to support network connectivity.
- Maintained high industry standards by complying with regulations and guidelines at all times.
- Collaborated on major telecommunications projects, ensuring successful completion within deadlines.
- Coordinated installation of new telecom equipment for improved communications infrastructure.
- Travelled to off-site locations to complete necessary service work.
- Created detailed technical reports to convey complex information effectively.
IT technician support intern
Buruj Insurance Company
Riyadh, Riyadh Region
08.2024 - 12.2024
- Delivered excellent customer service by troubleshooting and resolving technical issues.
- Improved system performance with regular maintenance and updates.
- Reduced downtime for employees by quickly troubleshooting hardware, and software problems.
- Installed, configured, and maintained computer systems and network connections.
- Created user accounts and assigned permissions.
- Diagnosed and troubleshot hardware, software, and network issues.
- Collaborated with colleagues to implement innovative solutions for recurring technical challenges.
IT Technical Support
Prince Meshari Hospital
Saudi Arabia, Al Baha
05.2023 - 08.2023
- Improved system functionality by performing regular software updates.
- Managed complex technical issues for successful resolution.
- Streamlined operations with efficient ticket handling processes.
- Installed, maintained and repaired various hardware devices to enhance performance.
Education
Bachelor of Engineering - Computer Engineering
Al Baha University
Skills
- Network support
- Windows administration
- Remote Support
- Helpdesk experience
- Software installation
- Hardware upgrades
- Adaptability and flexibility
- Effective Communication
- Team Collaboration
- Software installation and configuration
- Technological troubleshooting
- Hardware repair and upgrades
- Time-management
- Fault finding and diagnosis
- Network diagnostics tools
- Site surveys
- Network security awareness
- Network configuration
- Hardware installation
- System testing
- Optical fibre networks
Accomplishments
- Achieved A+ by completing the Automated irrigation as a graduation project with accuracy and efficiency. It was an Arduino project developed in C++
Languages
Arabic
Native language
English
Advanced
Timeline
Telecommunications engineer
SEP
12.2024 - Current
IT technician support intern
Buruj Insurance Company
08.2024 - 12.2024
IT Technical Support
Prince Meshari Hospital
05.2023 - 08.2023
Bachelor of Engineering - Computer Engineering
Al Baha University
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