SAEED HAMED
Dammam,Eastern Province
Summary
Accomplished professional with extensive experience in Business Administration, specializing in strategic planning and team leadership. Proven track record in investment management, brand development, and budgeting saving. Adept at complex problem solving, negotiation, business development, and consulting. Recognized for making company thinkers and driving business growth through innovative strategies.
Overview
1
1
Certification
18
18
years of professional experience
Work history
Relationship manager
First Insurance Broker
Dammam, Eastern Province
2022.09 - 2026.07
- Managed high-pressure situations whilst maintaining professional composure, enhancing customer experience.
- Explained complex insurance concepts in simple, understandable language to clients.
- Utilised advanced sales skills to overcome objections, persuade customers to purchase policies, and close deals.
- Ensured compliance with all relevant regulations during policy negotiation and sale processes.
- Kept detailed records of policy information using company-specific software systems for efficient follow-ups.
- Assessed client needs for policy renewals and adjustments.
- Delivered comprehensive insurance solutions tailored to individual client's needs and circumstances.
- Resolved disputes between clients and their insurance companies swiftly, fostering trustful relationship.
Acting General Manager
First Insurance Broker
Dammam, Eastern Province
2019.12 - 2022.08
- Delegated tasks to promote team accountability and ownership.
- Increased productivity by managing overall operations effectively.
- Oversaw recruitment processes, selecting highly skilled individuals contributing significantly to company growth.
- Resolved conflicts swiftly, ensuring a harmonious work environment.
- Developed new policies that streamlined operations within the organization.
- Collaborated with senior management to establish strategic plans for business growth.
Business development officer
First Insurance Broker
Dammam, Eastern Province
2016.02 - 2019.12
- Explained complex insurance concepts in simple, understandable language to clients.
- Interpreted complicated insurance documents, simplifying them for client understanding.
- Developed new sales leads through networking events and business contacts.
- Negotiated best possible terms for clients' contracts with underwriters for maximum benefit.
- Identified potential risks of clients' assets, ensuring suitable coverage in place.
- Recommended suitable products from a wide range of options to meet client requirements.
- Provided ongoing support post-sale ensuring continued customer satisfaction.
Assistant manager
Al-Hal Afdal
Dammam, Eastern Province
2013.04 - 2016.02
- Increased customer satisfaction by resolving issues.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed customer orders with speed and accuracy.
Sales officer
First Insurance And Reinsurance Broker
Dammam, Eastern Province
2008.03 - 2012.12
- Recommended suitable products from a wide range of options to meet client requirements.
- Established strong client relationships by providing excellent customer service.
- Met with customers to provide information about available products and policies.
- Reviewed new insurance products from carriers to determine suitability for client needs.
Education
Bachelor of Business Administration - Business Administration
Imam Abdulrahman Bin Faisal University
Dammam, Eastern Province2021
3 years Diploma in Business Administration - Marketing
King faisal University
Dammam2010
Skills
- Experience in Business Administration
- Made Company thinkers
- Brand development
- Budgeting Saving
- Complex problem solving
- Negotiation
- Business development
- Claim handling
- Sales techniques
- Relationship Management
- Digital marketing
- Personable
- Client management
- MS Office
Certification
- PCCP, ICF -( GECC.COM ) -2021
- IFCE - 2018
- Customer Services for Insurance (Doroob)-2017
- Property Insurance (Doroob)-2017
- Assistant Underwriter 2 (Doroob)-2017
- Course on Fraud.
- Course on Anti-Money Laundering and Combating the Financing of Terrorism
Timeline
Relationship manager
First Insurance Broker
2022.09 - 2026.07
Acting General Manager
First Insurance Broker
2019.12 - 2022.08
Business development officer
First Insurance Broker
2016.02 - 2019.12
Assistant manager
Al-Hal Afdal
2013.04 - 2016.02
Sales officer
First Insurance And Reinsurance Broker
2008.03 - 2012.12
Bachelor of Business Administration - Business Administration
Imam Abdulrahman Bin Faisal University
3 years Diploma in Business Administration - Marketing
King faisal University