Summary
Overview
Work history
Education
Skills
Websites
Languages
Accomplishments
Certification
Additional information
Timeline
Generic
Saeed Khalifa

Saeed Khalifa

Summary

Organized person, careful. Seeking a challenging work that allows me to demonstrate my creativity and raises a spirit of challenge and persistence, to use my knowledge and skills in the best positive way for achieving the organization's goals.

Overview

14
14
years of professional experience
1
1
Certification

Work history

Barista

Sun Café Company
Riyadh, Riyadh Region
01.2010 - 01.2012

two years as Barista


  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.

Barista

Java Cafe
Riradh, Saudi Arabia
01.2013 - 12.2013
  • Updated job knowledge by reading coffee trade publications and participating in educational opportunities.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.

King Fahd Library

document entry
Riyadh, Riyadh Region
11.2014 - 12.2015
  • Sourced new books and equipment for library with thorough research.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Aided librarian with events and reading sessions.
  • Trained volunteers to return books and materials in shelves.

 Souq.Com ( Amazon )

Customer Service Adviser
Riyadh, Riyadh Region
01.2016 - 08.2019
  • Immediately processed all payments using mobile payment solutions on handheld devices.
  • Worked efficiently with focus to improve average delivery times.
  • Responded to and resolved delivery-related complaints and concerns.
  • Recorded required delivery documentation to maintain high levels of service efficiency.
  • Communicated with all partners, including dispatchers, upper management and colleagues.
  • Exceeded customer satisfaction targets, scoring highly on in-app ratings.

Family Care Hospital

Billing
Riyadh, Saudi Arabia
06.2019 - Current

I started serving patients in emergency As Recepion for 1 year,
then medical situations Report, medical approvals, admissions office as admission officer for 3 years, I still working as billing .

  • Exercised professional judgement to implement interventions and make tough decisions.
  • Recommended best course of action to help people struggling with [Type] issues.
  • Established and maintained professional relationships to offer objective guidance and support.
  • Prioritised workload to offer first-class support to caseload of service users.
  • Adapted communication styles to build two-way communication with clients.
  • Liaised with other professionals in health and social care to coordinate holistic support.
  • Provided tailored support to help service users increase their independence and quality of life.
  • Responded calmly to manage crises and emergency situations.


Education

GCSEs - secondary

King Abdulaziz secondary school
Riyadh, Riyadh Region
02.2008 -

Skills

  • TOP SKILLS:
  • Courses Taken:
  • Logical and good conduct
  • The ability to work under pressure and multiple tasks
  • Cod of professional behavior and ethics
  • Customer First : Competing in the Global Marketplace
  • Leadership Principles eLearning-Mpdule1
  • Anti-Bribery Compliance at Amazon
  • Diploma in English languageIntegration with the team
  • And solve problems

Languages

Arabic
Native
English
Upper intermediate

Accomplishments

Documented and resolved [Issue] which led to [Results].
Resolved product issue through consumer testing.
Collaborated with team of [Number] in the development of

Certification

Diploma in English language

Anti-Bribery Compliance at Amazon

Leadership Principles eLearning-Mpdule1.

Customer First : Competing in the Global Marketplace

cod of professional behavior and ethics.

Additional information

  

I'm looking to further develop my self-. I'm interested in your company
specifically as the employees have a great reputation for delivering first-in-class while maintaining a lively and dynamic environment. Outside of work, I love taking mixology classes with my friends. While I genuinely enjoy these activities, they also help me refine my professional skills."

Timeline

Family Care Hospital

Billing
06.2019 - Current

 Souq.Com ( Amazon )

Customer Service Adviser
01.2016 - 08.2019

King Fahd Library

document entry
11.2014 - 12.2015

Barista

Java Cafe
01.2013 - 12.2013

Barista

Sun Café Company
01.2010 - 01.2012

GCSEs - secondary

King Abdulaziz secondary school
02.2008 -
Saeed Khalifa