Leading a team of nine members in the Consumer Activation department, focusing on the East and Northeast regions
Execute the company's commercial plans by implementing long-term strategies that ensure the establishment of RRP and the sustainability of PM CC brands
Monitor the selection, training, coaching, motivation, performance and development of existing & new teams
Alignment with internal and external stakeholders to ensure availability of RRP products in relevant channels
Oversee team members' activities and work by providing both formal and informal feedback, ensuring that all tasks within a specific area are completed efficiently and align with set individual targets
Establish & increase RRP awareness and Conversion through dedicated team of IQOS sales experts & coaches
Ensure that all activities adhere to the company's SOPs
Collaborate with all Area team members to facilitate proactive internal communications and effective teamwork and actively participate in the development of all department members
Report all relevant market information, including competitor intelligence, to improve our understanding and provide insights leading to the development of appropriate strategies
Empowering the team by delegating tasks to foster ownership and support their growth
Expand the reach of RRP by exploring both traditional and alternative channels
Digital Engagement Supervisor
Gulf Taleed Commercial Services Company
, KSA
02.2018 - 03.2020
Leading 4 team members in General Trade and KA outlets in East Region
Managing a Digital platform for almost 900 POSs
Measure and monitor performance of the DTE team
Analyze & report weekly/monthly DTE results by area & territory
Segment the market based on retailer performance (qualitative/quantitative) for visit free future
Preparing DTE Weekly/ Bi-weekly/monthly report of outlets' performance and compliance
Preparing Monthly Stock Reconciliation Report
Completion of 10% audit of the approved DTE tasks by CAE
Consumer Engagement /Brand Activation Supervisor
Gulf Taleed Commercial Services Company
, KSA
10.2012 - 02.2018
Evaluating the performance of outlets before and after promoter activation to determine whether we should increase the frequency of promoters or shift to other potential outlets
Collect potential LAS data from our database to invite them to outings and identify brand ambassadors who can spread positive word of mouth about our brands
Identify outlets that will support our targeted brands while considering the over-indexation of these outlets and their weight to ensure effective promoter deployment aimed at increasing conversions
Activating third party agencies, by planning and following up on day-to-day manned activities (promoters – outings – identifying brand ambassadors)
Validating potential outlets that will be activated in terms of consumer profile, footfall and area profile
Junior Consultant
AW Rostamani Group- Shift Technologies
Dubai
06.2010 - 09.2012
Data Entry for all client projects at the Head Office
Helped increase overall customer satisfaction
Improved client financial systems using IBM Rational Rows System Architect
Products and Services Delivery Manager, Mechanical Intervention at SchlumbergerProducts and Services Delivery Manager, Mechanical Intervention at Schlumberger