Sael Qasem
Catering Manager
Saudi Arabia
Summary
NATIONALITY: Jordanian
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operation Specialist
Hospitality
- Having an accent for being responsible for various hospitality divisions and operations concepts
- Including hiring qualified personnel, organizing and coordinating operations, supervising and evaluating staff, handling customer complaints, and enforcing regulations and quality standards throughout mastering of training calendar cycle
- Managing budgets and expenses, and preparing reports for senior management including project management for Uprunning and Pre-Opening of hospitality firm alongside mystery shopper practice aligned with loss prevention requirements
Assistant Operation Manager - Cloud Kitchen
Melala Company
12.2022 - 03.2024
- KSA
- Introduce and manage the Franchisee restaurant concept in the
- KitchenCard
- Lead the Kitchen Staff with Effective Communication and Management SkillsManagement of All Catering Contract with Other Contractors
- Responsible for Handling Staff Training with the Chef & Arranging Training Manuals with
- Recipes for Food Costs and every Franchise and service concept
- Ensure Food Quality by Following HACCP & Food Safety Procedures
Operations Catering Manager
Ahla Zad Catering Company
12.2021 - 12.2022
- KSA
- Provide inspired leadership for the organization
- Make important policy, planning, and strategy decisions
- Develop, implement, and review operational policies and procedures
- Help promote a company culture that encourages top performance and high morale
- Quality Training & Operation Management
Noon United Company
07.2019
- Create, develop, and implement tools and other methods to continuously improve quality, efficiency, and customer experience
- Manages day-to-day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.
Hotel Operations & Quality Manager
Al, Royale Orchid Hotel
Safwa
07.2017 - 07.2019
Catering Operation Manager
KSA
01.2016 - 01.2017
Catering Manager & Senior Hospitality Trainer
Saudi Aramco, Tamimi Global Company, KSA
12.2010 - 12.2015
Catering Project Manager
King Fahad Hospital
- Years - Government Hospital
- Catering and Events
Catering Manager, Beverage Service Trainer
Jordanian Hospitality & Tourism Educational Company
10.2005 - 12.2010
- In "Shaiba & Oil Rigs" for 7 Locations - Petroleum and Accommodation
- Catering
- Catering Manager in SATORP "Saudi Aramco Total Refining and Petrochemical Company " -
- Petroleum and Industrial Catering
- Catering Manager Aramco Dhahran - 1500 Staff Breakfast and Lunch with Events
- Management
- Food, Training for American, Russian, English, Buffet, French, and Banquet Service
- Barista & Beverage Standards Training
- Following the Jordanian government& Italian hotel training
Assistant Restaurant Manager
Arabic Company
Catering
Pizza Hut
01.2002 - 06.2005
- JOD
- Following the C.H.A.M.P.S system through the operation in the restaurant
- Training for developing champion courses as a company policy
- Audit and inspection with C.E.R procedures
- Making weekly and monthly inventory food cost
- Implementing the standards of the restaurant franchise manual
- Checking the food quality standardized
Education
BC’s Hotel - Management
Anas Bin Malik Secondary
School
1999
School - Certificate - undefined
1990
Certification
HACCP Level 1, 2 and 3
HACCP Application Course
Food & Beverage Management Course / Italy
Train the Trainer
Computer MS Office (word, Excel, and PowerPoint)
New Trends in the Catering Industry
Social Skills Course
Draft International Standard ISO/DIS 22000:2017 and ISO 45001:2018
Online Training Programs
Food Safety Management
Let's Break the Chain of COVID-19 Infection
Controlling Costs
Restaurant Supervisor Learning Suite
Restaurant Professional Learning Suite
The Occupational Health and Safety at Workplace
Employee Food Safety Online Course and Exam, Building High-Performance
Teams in Hospitality 21 May
2023
Introduction to Budgeting for
Events 11 June, 2023
Introduction to Hospitality
Revenue Management 11 June
2023
Introduction to Room Inventory
Management and Availability
Controls 17 May 2023
Pricing Strategies and
Distribution Channels for Hotels
13 June 2023
Culinary Foundations World
Chefs Academy 8 June, 2023
Foundations of HospitalityMarketing 29 May
2023
Introduction to Front Office 22
May 2023
Introduction to Restaurant
Revenue Management 31 May
2023
Menu Design and Engineering 17
May 2023
Travel Agency Operations 14
June 2023
The Sustainability Education for
Culinary Professionals 3 June,
2023
Interests
Social Activities
, Movies
Travel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Table Tennis
i have golden middle in kuwait
Timeline
Assistant Operation Manager - Cloud Kitchen
Melala Company
12.2022 - 03.2024
Operations Catering Manager
Ahla Zad Catering Company
12.2021 - 12.2022
Noon United Company
07.2019
Hotel Operations & Quality Manager
Al, Royale Orchid Hotel
07.2017 - 07.2019
Catering Operation Manager
KSA
01.2016 - 01.2017
Catering Manager & Senior Hospitality Trainer
Saudi Aramco, Tamimi Global Company, KSA
12.2010 - 12.2015
Catering Manager, Beverage Service Trainer
Jordanian Hospitality & Tourism Educational Company
10.2005 - 12.2010
Catering
Pizza Hut
01.2002 - 06.2005
Operation Specialist
Hospitality
Catering Project Manager
King Fahad Hospital
Assistant Restaurant Manager
Arabic Company
BC’s Hotel - Management
Anas Bin Malik Secondary
School
School - Certificate - undefined
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