Safal Amjad V
Riyadh,Saudi Arabia
Summary
Accomplished professional with expertise in managing office operations, team supervision, and growth. Proficient in report and document preparation, accounts and bookkeeping, and data management. Demonstrates strong skills in workflow scheduling, planning tasks, customer service, and project coordination to ensure seamless operations. Adept at using Excel, MS Office, Focus software, and customer relationship management tools. Experienced in parts ordering and market analysis with a proven track record of effective team leadership.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Spare parts sales specialist
Zoomlion international trading ltd limited
Riyadh, Saudi Arabia
06.2024 - I currently work here
- Boosted client satisfaction by providing personable and effective assistance
- Achieved company targets by implementing successful sales strategies.
- Partnered with marketing colleagues to implement effective promotional strategies
- Provided exceptional after-sales support, resolving issues swiftly to maintain client satisfaction.
- Resolved customer issues swiftly in spare parts sales
- Analysed daily sales to achieve and surpass targets
- Consistently achieved or surpassed sales targets.
- Provided accurate quotes and price information to inform customer decision-making.
- Utilised active listening to meet demands and needs of customers in new and innovative ways.
- Made accurate, rapid cost calculations to provide customers with instant quotations.
Sales Supervisor
Jfs logistics ltd
Abu Dhabi, United Arab Emirates
07.2019 - 10.2022
- Monitored daily operations and guided staff with procedural information
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Motivated sales team to surpass quarterly targets by delivering tailored coaching and ongoing monitoring
- Reviewed and approved sales transactions to ensure compliance with company policies.
- Reviewed performance and aided team development
Education
BBA - BACHELOR OF BUSINESS ADMINISTRATION
NAJATH ARTS AND SCIENCE COLLEGE
01-2017
Plus Two - COMMERCE
KTM HIGHER SECONDARY SCHOOL
01-2014
SSLC -
DESABANDHU HIGHER SECONDARY SCHOOL THACHAMPARA
01-2012
Skills
- Managed office operations, overseeing team supervision and growth
- Report and document preparation, accounts and bookkeeping and data management
- Coordinated workflow scheduling and planning tasks
- Handled customer service tasks and oversaw project coordination to ensure seamless operations
- Excel
- MS Office
- Focus software
- Customer relationship management
- Parts ordering
- Market analysis
- Team leadership
Personal Information
- Father's Name: Latheef V
- Blood Group: A+
References
Hashid C P, +971507159031, HR Department, Hydro Sanitaryware and Trading
Disclaimer
I declare that the above mentioned details are true to the best of my knowledge and belief.
Languages
English
Upper intermediate
B2
Arabic
Upper intermediate
B2
Hindi
Advanced
C1
Certification
- Chartered [Area of certification]
- Level [Number] [Area of certification]
Timeline
Spare parts sales specialist
Zoomlion international trading ltd limited
06.2024 - I currently work here
Sales Supervisor
Jfs logistics ltd
07.2019 - 10.2022
BBA - BACHELOR OF BUSINESS ADMINISTRATION
NAJATH ARTS AND SCIENCE COLLEGE
Plus Two - COMMERCE
KTM HIGHER SECONDARY SCHOOL
SSLC -
DESABANDHU HIGHER SECONDARY SCHOOL THACHAMPARA