SAFAWAN SHANTHIANGADI

To secure challenging career that provides me with consistent professional and personal growth and an opportunity to contribute significantly towards achieving organization’s mission. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Resourceful Floor Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service enhancement. Excel at communication, problem-solving, and time management to ensure smooth operational flow and elevated customer satisfaction. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

• Have received the Employment Certificate from Safari Company.
• Have Participated National Conference on 'Advances and Innovations in Tourism and Hospitality Management-2015 Certificate of Merit' held at the Department of Business Administration, Mangalore University, Karnataka, India.
• Employee of the month, April 2024 at EFSIM.

Ms Word, Ms Excel, V-Lookup, Ms Office, Ms Power Point, Internet, Leadership & Management Skills, Cleaning & Hygiene Knowledge, Communication Skills, Problem-Solving & Decision-Making, Attention to Detail & Quality Control, Time Management & Organization, Knowledge of Health & Safety Regulations, Technical Skills, Customer Service Skills, Organizational & Administrative Skills, Employee Relations & Conflict Resolution, Confidentiality & Ethics, Teamwork & Collaboration

I, Safawan Shanthiangadi, hereby declare that all the above information is true to best of my knowledge.

• English
• Arabic
• Hindi
• Tamil
• Kannada

• Conducting the Apex Audit in FMPRO Hub software to ensure that cleaning standards meet the required requirements.
• Supervise cleaning staff and ensure all cleaning tasks are completed as per schedule.
• Assign duties and monitor staff performance.
• Ensure compliance with airport safety and hygiene standards.
• Conduct daily inspections to maintain cleanliness across all airport areas.
• Train and guide cleaning staff on proper cleaning procedures and airport safety regulations.
• Ensure the team has the capabilities and support to do their roles effectively.
• Develop staff development programs such as skills enhancement training and sessions.
• Schedule shifts and manage attendance records.
• Address any staff concerns or operational challenges.
• Ensuring there is no major escalation from client about the cleaning standards.
• Ensure adherence to international airport cleanliness standards (e.g., ICAO, IATA guidelines).
• Conduct routine quality checks and audits of cleaning procedures.
• Implement corrective actions for any deficiencies found.
• Engage with clients to solicit feedback on housekeeping feedback and corrective actions.
• Monitor and control cleaning inventories and equipment supplies efficiently, optimizing usage.
• Manage cleaning supplies and ensure an adequate stock of cleaning materials.
• Ensure proper maintenance and handling of cleaning equipment (e.g., floor scrubbers, vacuums).
• Report any equipment malfunctions and coordinate repairs.
• Ensure proper waste disposal and adherence to airport environmental policies.
• Enforce safety protocols for hazardous cleaning materials.
• Work with airport authorities and facility management teams to align cleaning schedules with airport operations.
• Coordinate with security and maintenance teams for smooth operations.
• Respond to passenger complaints related to cleanliness and hygiene.
• Manage cleaning during emergency situations such as spills, biohazard incidents, or infectious disease control.
• Accuracy of submitted reports as required.
• Training to be delivered to all supervisors and team leaders on the ground.
• New initiative each month to uplift cleaning standards.
• Walk around with client and management team in the Airport premises to ensure the maintained cleaning standards.
• Zero failures on P1 Task in a month.
• Worked in EFSIM related to the staff time card, run the payroll, leave request and HR Madad system.
• Worked in Safari Company Limited system.
• To ensure maintain the staff tracker with update.
• Delegating tasks to appropriate team members.
• Managing deadlines and progress across the team to ensure the project is delivered on time and on budget.
• Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards.
• Organizing the various parts of an activity to enable collaboration and efficient communication.
• Teaching and raising awareness of access and privacy responsibilities.
• Reviewing work for accuracy, Documenting and finish the task on time.
• Supervise and motivate the members of a working group in order to attain various objectives.
• Making Satisfaction to the Clients.
• Dealing with Sub Contractors related to the staff monthly time sheet, invoice and manpower.
• Handling the Petty Cash Book.
• Raising the PR & LPO in the system for issuing the monthly consumable materials at Airport Project.

• Iqama Status: Transferrable
• Date of Birth: 02/27/93
• Nationality: Indian
• Driving License: Saudi Arabia, India