Safwan A. Daoud

. I developed a complete plan for opening the new sites.
. Resolved complex technical issues, ensured smooth operations.
. Improved operational efficiency by streamlining processes and implementing strategic plans.
. Applied Simple principles to operations management, reduced waste significantly.
. Implemented quality control measures, enhanced product standards.
. Coordinated cross-functional teams, achieved project milestones on schedule.
. Reduced overhead costs through efficient resource allocation and budget management.
. Identified bottlenecks, implemented solutions, increased productivity.
. Communicated with stakeholders for transparent communication and better decision making.
. Negotiated contracts with suppliers for cost-effective .
. Directed safety protocols implementation, created safer workplace conditions.
. Implemented operational policies for regulatory compliance and best practices adherence.
. Analysed performance metrics, identified areas for improvement in operations management.
. Created a collaborative work environment for positive team dynamics.
. Managed vendor relationships to ensure timely delivery of services.
. Led teams to achieve business objectives on time and within budget constraints.
. Optimized workflow procedures with strategic planning and team coordination.
. Simplified supply chain processes to reduce procurement cycle time.
. Encouraged innovative thinking in the team, fostered an environment of growth and development.
. Managed inventory efficiently to minimise stockouts and overstock situations.
. Maintained smooth-running business operations by delegating priorities to staff abilities.
. Led and managed administrative staff to maintain smooth daily operations.
. Monitored health and safety measures for guaranteed compliance.
. Translated senior management directives into actionable front-line policies and implemented changes with staff.
. Oversaw facility maintenance and allocated needed resources to meet standards.

. Represented organizations at seminars, conferences and business events.

• Managing operations duties End-to-End.
• Create Project Implementation Plan based on contracted projects.
• Develop & Optimize business plan based on financial requirements.
• Follow-up with procurement department PR & PO issuing cycles and obtain required approvals.
• Coordinate with warehouse team material timely delivery and ensure efficiency.
• Support regional team on business daily activities.
• Managing Partners & Vendors and assist the management for best selection.
• Support procurement team with negotiating contracts, controlling costs, and ensuring service delivery.
• Supervise Operations team and setting target, goals, roles & responsibilities.

• Conceptualize and execute campaigns end-to-end through all available marketing channels.
• Manage the customer lifecycle, with a focus on driving acquisition, retention, churn, and loyalty.
• Support in event management and execution (roadshows/virtual events).
• Assist in the launch of the Corporate Plan.
• Manage and grow both new and existing relationships with external brands or channels to deliver win-win partnerships on branding, engagement, and user acquisition.
• Regularly review and analyze performance of partnerships after each campaign and gather insights for improvements and opportunities.
• Corporate Plan.
• Lead the overall sale of plans to companies and be the main point of contact.
• Managing Partners & Vendors and assisting the management for best selection.
• Support procurement team with negotiating contracts, controlling costs, and ensuring service delivery.
• Supervise Operations team and setting target, goals, roles & responsibilities.

• Coordinate with Zain third party consultant & partners to prepare shop design & BOQ.
• Formulate shops requirements with relevant department including Technology, Branding, Facility, HR and Finance.
• Conduct supplier's technical & financial evaluation with accordance of procurement department.
• Responsible of creating PR for shops on ERP system and follow up with finance till PO is issued.
• Conduct periodic site visit to Zain shops within retail department to make sure that the subject shop is conformity with Zain facilities standards.
• Follow-up & Monitor contractor's execution to ensure the work is done as per the contract.
• Generate daily status update report and share with executive management.
• Maintenance:
• Monitor and control company's maintenance contractor for all branches Kingdom wide on daily basis.
• Create maintenance tickets and track it with service provider until accomplishment closure.
• Prepare weekly reports update regarding maintenance status for shops.
• Warehouse Management:
• Managing Material availability and perform stock monitoring to ensure accuracy.
• Ensure smooth processing of material/ goods shipment & delivery.
• Generate quarterly inventory audit and sent update report tracker to management.

• Responsible of new shops deals End-to-End.
• Managing shops roll-out.
• Retail shop management & support.

• Responsible for main marketing activities.
• Managing new showroom openings.
• Plan marketing activities and ensure on-time implementation.
• Setup Plans, directs and coordinates operations of multi chain stores, four stores in main districts of western region.
• Monitor & follow-up retail sales division daily activities (strategy, policies, procedures and guidelines) to achieve Sales targeted revenue, gross margin and net profit.
• Ensure business operations are running according to company goals & targets.
• Managing Western Region showrooms (Jeddah, Abha, Taief and Makah).
• Support Marketing team establishing promotional activities and campaigns.
• Partners &Vendor management.
• Retail Management Activities.
• Implementing, running and evaluating loyalty program.