Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Sagar Hossain

Sagar Hossain

Riyadh,Riyadh Region

Summary

Organized and dependable Secretary & Document Controller with 17 year's and 10 month's years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work history

Document controller

Al Fouzan Construction Co.
Riyadh
08.2006 - Current
  • Managed requests for access to documentation, maintaining confidentiality.
  • Resolved issues related to documentation and associated information.
  • Organised, filed and stored electronic and physical files to maximise traceability.
  • Stored documents using cloud-based systems to drive efficiencies.
  • Gathered information and prepared data for use in reporting and documentation.
  • Reviewed documents for accuracy, immediately notifying supervisor of errors.
  • Produced document progress reports for senior managers.
  • Assisted with updating and improving working practices in document control and records management approach.
  • Shared documents at key times to facilitate timely project completion.
  • Handled incoming correspondence and technical information, distributing as directed.
  • Created and completed critical company documents in line with best practices.
  • Adhered to security protocols, keeping sensitive information and documentation private.
  • Oversaw document management for various corporate projects.
  • Contributed to accurate and efficient quality checks, ensuring error-free results.
  • Trained team in document control and records management best practices.
  • Carried out secure destruction and disposal of sensitive documents.
  • Negotiated library contracts with suppliers.
  • Amended documents accurately, communicating and redistributing to relevant personnel where necessary.
  • Coordinated Electronic Document Management System (EDMS) with strong technical knowledge.
  • Helped to assimilate key documents for company-wide projects.
  • Oversaw digitisation of printed materials.
  • Conducted manual, online and interactive media reference searches to support customers.
  • Worked closely with internal and external support teams to resolve IT issues.
  • Evaluated information services using data metrics to develop functional solutions.
  • Utilised specialised applications to collect and preserve digital information.
  • Developed technological solutions for user information-related issues.
  • Bolstered data security to protect integrity of files.
  • Organised extensive collection of books, periodicals and printed media for easy retrieval.
  • Implemented conceptual models for storage, organisation and classification of library information.
  • Maintained collection of audio, visual and digital material in systematic order.
  • Made interlibrary loans to assist users access desired materials.
  • Explained use of library services and equipment to customers.
  • Sourced essential books and journals to offer library users well-rounded collection.
  • Managed library borrowing and interlibrary loan facilities, obtaining fees from users.
  • Conducted scholarly research to prepare papers and reports.
  • Provided in-depth information on collections and information-network systems to customers.

Project secretary

Al Fouzan Construction Co.
Riyadh
04.2008 - 05.2017
  • Organised and maintained filing system for easy staff access.
  • Received requests for meetings and appointments, updated calendar and organised spaces and materials.
  • Scanned and uploaded documents into digital filing system.
  • Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
  • Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
  • Updated executive diaries with daily appointments, set reminders, and added key details.
  • Conformed letters, emails and forms to office standards and corrected colleagues' work.
  • Handled basic clerical needs to help staff focus on more pressing matters.
  • Proofread, formatted and corrected correspondence for office staff.
  • Completed data entry projects, verified accuracy and assigned classifications to information.
  • Accepted dictation from staff and created professional documents from provided information.
  • Maximised team productivity by maintaining adequate levels of office supplies.
  • Processed incoming and outgoing parcels and correspondence for staff.
  • Operated multi-line phone systems, handling high volume of calls daily.
  • Maintained updated spreadsheets with metrics for tracking and reporting.
  • Transcribed correspondence and documents into correct formats used by office team.
  • Documented staff entitlements and expenditures, matching information against allowances.
  • Created and maintained updated CRM records to track office communications.
  • Researched topics to compile summary or exhaustive data for different uses.

HR specialist

Al Fouzan Construction Co.
Riyadh
08.2006 - 04.2008
  • Interviewed and hired staff fitting job and team requirements.
  • Completed termination paperwork and exit interviews.
  • Explained employee benefits packages and compensation structures to increase comprehension and support informed decision-making.
  • Documented and maintained digital files of employees to standardise process.
  • Coordinated staff performance and productivity assessments.
  • Documented recruitment data and analysed metrics to inform departmental improvements.
  • Worked with senior management and HR department to suggest most suitable applicants for each role.
  • Managed employee relations issues, defusing tense situations with proactive communication and high-level emotional intelligence.
  • Implemented improved onboarding and orientation procedures to help new hires acclimate to company culture.
  • Assessed employee capabilities and development areas to maximise individual potential.
  • Wrote employee references for staff leaving company positions.
  • Provided one-to-one coaching sessions to identify relevant training opportunities.
  • Evaluated company performance reports to identify personnel inefficiencies.

Education

H.S.C - Science

Devendra college
Manikganj, Bangladesh

Secondary School Certificate - Science

Bashir uddin Foundation High School
Manikgonj, Bangladesh

Skills

  • MS Word, Excel, Power Point & Adobe Acrobat
  • AutoCAD
  • Aconex
  • Oracle
  • Customer Service
  • Database management
  • Q-Pulse
  • 4Projects
  • Confidentiality
  • Electronic & Manual document control expertise
  • GDPR compliance
  • Proofreading
  • Computer literate
  • Thorough version control
  • Outstanding organization under pressure
  • Sage HR
  • Copyright law
  • Record management
  • Informal learning techniques
  • Digital information management
  • Resource ordering
  • Service development
  • Digital literacy skills development


Languages

English
Fluent
Arabic
Intermediate
Hindi
Fluent
Bengali
Fluent
Urdu
Advanced

Timeline

Project secretary

Al Fouzan Construction Co.
04.2008 - 05.2017

Document controller

Al Fouzan Construction Co.
08.2006 - Current

HR specialist

Al Fouzan Construction Co.
08.2006 - 04.2008

H.S.C - Science

Devendra college

Secondary School Certificate - Science

Bashir uddin Foundation High School

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Sagar Hossain