Sahar Alaa

• Managed revenue operations for a cluster of 5 hotels:

• 2 Kempinski hotels (Kempinski Central Avenue, Kempinski the Boulevard).
• 3 Marriott hotels (JW Marriott Dubai Marina, The Heritage Autograph Collection, Hotel Boulevard Autograph Collection).

• Implemented strategic revenue management strategies to optimize performance.

• Conducted daily analysis to monitor market trends and competitive performance.

• Collaborated with sales, marketing, and operations teams to achieve revenue goals.

• Led rate code management and distribution strategy.

• Managed OTA relationships and negotiated contracts for online revenue.

• Efficiently handle guest check-ins, room allocations, and promote hotel services to arriving guests.

• Assist the revenue team in cleaning the system, especially during overbooked situations.

• Assist the sales team in creating reservations.

• Handle system balancing and conjurations of new rate codes.

• Process reservation requests, changes, and cancellations; analyze and report on revenue metrics to contribute to the financial strategy of the hotels.

• Ensure accurate data entry and functionality of reservation systems.

• Provide detailed revenue reports and analysis to support hotel financial goals.

• Assist in the development and execution of revenue strategies to achieve financial targets.