Sahar Alyahya
Riyadh
Summary
Dynamic professional with a track record of fostering robust client relationships and driving business growth. Expert in business development and cross-functional collaboration, adept at delivering customized solutions that enhance customer satisfaction. Skilled in problem-solving and effective communication, consistently achieving results through continuous improvement and adaptability.
Overview
6
6
years of professional experience
Work History
Key Account Manager
Lean Business Services
03.2023 - Current
- Built and maintained strong relationships with key accounts to ensure customer satisfaction and drive business growth.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Collaborated with cross-functional teams to deliver customized solutions that meet clients’ needs.
- Strengthened client relationships through regular communication and effective problem solving.
- Supported proposal development and implemented contractual agreements.
- Organized and participated in industry events and conferences to network and promote company offerings to potential clients.
Clinical Specialist
Hillrom
01.2019 - 02.2023
- Visited assigned accounts, identified, and trained clinical champions and established relationships with key decision makers.
- Gave presentations to conference attendees, clinicians, and administrators.
- Enhanced clinical team performance by providing continuous training on new medical devices and procedures.
- Resolved customer concerns through accurate and timely investigation and partnered with the local distributor team members to develop solutions.
- Established and maintained relationships with customers, hospitals and physicians and obtained new users for products and services.
Education
Executive Master Of Business Administration -
King Saud University
Riyadh, Saudi Arabia05.2025
Bachelor Of Science - Occupational Therapy
King Saud Bin Abdulaziz For Health Sciences
Riyadh, Saudi Arabia05.2018
Skills
Client Relationship Building
Business Development
Key Account Management
Data-driven decision-making
Cross-Functional Collaboration
Problem-Solving
Time Management
Teamwork and Collaboration
Effective Communication
Adaptability
Continuous Improvement
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Courses and Certifications
- Certified KPI Professional, The KPI Institute
- Lead for Success, Center for Creative Leadership
- Understanding Data Science, Datacamp
- Design Thinking for Innovation, University of Virginia
- Data Driven Decision Making, PwC
Timeline
Key Account Manager
Lean Business Services
03.2023 - Current
Clinical Specialist
Hillrom
01.2019 - 02.2023
Executive Master Of Business Administration -
King Saud University
Bachelor Of Science - Occupational Therapy
King Saud Bin Abdulaziz For Health Sciences