Sahar Alghamdi
IT Project Manager
Riyadh
I have a theory and I really believe it. I think your worst weakness can become your greatest single strength.
Barbara Corcoran
Summary
Dynamic and team-oriented IT Project Manager with 10+ years of experience in vendor management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
9
9
Certificates
Work History
Demand Specialist/Technical Project Manager
Saudi Data and Artificial Intelligence Authority (SDAIA)
Riyadh
08.2021 - Current
- Provide overall governance of IT demand management, to ensure quality of end-to-end demand management process.
- Provide project planning and management for established initiatives within Technology Enablement Sector.
Acting Supervisor of IT Department
Dental Clinics, Princess Nourah University
Riyadh
05.2019 - 08.2023
- Accomplished department objectives by supervising staff and organizing and monitoring work processes.
- Led IT team that provides electronic services, support and application development and technical support.
- Coordinated IT related projects, including defining scope, managing milestones and maintaining strong relationships with all stakeholders.
- Determined specifications of IT-related tenders.
- Participated with other teams in evaluating bids related to IT projects.
- Interacted and negotiated with vendors, outsources and contractors.
- Led and assisted technical upgrade projects by working and coordinating with consultants and developers for integrations.
- Resolved health information problems, improve operations and provide exceptional client support.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Worked with dental clinics' users to understand needs and provide IT service.
Information Technology Engineer
Dental Hospital, Princess Nourah University
Riyadh
05.2014 - 08.2021
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Managed installation, upgrade and deployment projects and provided on-site direction for contractors' engineers.
- Was a major participant in implementing HIS and digital transformation project.
- Provided consulting and support services for end-users of the health information systems.
- Troubleshot the applications' issues.
- Maintained data quality in all health information systems.
- Ensured that all production databases are running efficiently 24/7.
- Trained end-users on health information systems.
- Developed training programs to improve the performance of clinics staff.
Part-Time Cooperative Lecturer
Center Of Community Service, Imam Saud University
Riyadh
02.2013 - 04.2014
- Taught networking and programming classes for Diploma students.
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
- Assessed, documented and reported on student progress for each computer class.
- Composed course syllabus to clearly outline curriculum, expectations and deadlines at beginning of each course.
- Collaborated with other lecturers to develop accurate course description and select high-quality learning materials to maintain consistency across different course sections.
Computer Programmer
Perfect Presentation For Telecom & IT
Riyadh
03.2012 - 03.2013
- Designed and developed websites on ASP.NET framework.
- Wrote and implemented scripts to enhance user experience and integrated scripts with CMS.
- Performed performance review and optimization.
- Tested software and performed troubleshooting techniques to identify problems.
- Built databases in SQL Server.
- Writing SQL, PL/SQL stored procedures.
Computer Trainer
Qmmah Institute For Training
Riyadh
01.2011 - 03.2012
- Supervised and reported on training process.
- Conducted training classes of adults ranging from 1-20 students on computer skills (Windows XP/7, MS Office, Web Design, Oracle Databases Design and Programming, VB.Net, Operating systems, System Analysis and Design, Computer Assembling).
- Developed lesson plans, instructional materials and written practice tests for training courses.
- Maintained hardware and software of computer labs.
Education
Master of Science - Software Engineering
09.2015 - 02.2018
- Coursework included: Software Project Management, Software Requirements Engineering, Software Testing & Quality, Enterprise System Architecture, Reusable Software Architecture, Software.
- Thesis: Visualizing Program Writing and Execution, presented an educational tool that employs the visualization approach to facilitate teaching and learning of programming for the beginners. It is a web application that is implemented in Java language using Java Servlet API, JSP, JSTL, Java Persistence API, JavaScript and AJAX.
Bachelor of Science - Information Technology
09.2005 - 02.2010
- Graduated with the second class honor
- Coursework included: Computer Programming, Data Structures, Computer Architecture, System Analysis & Design, Web Engineering & Applications, Operating Systems, Database Management Systems, Artificial Intelligence.
Skills
Programming and Scripting: JAVA , JSP, ASPNET, CSS, XML, HTML, VBNET, JavaScript, AJAX, SQL, Python, REST API development
Database: Oracle Database 12c, Microsoft SQL Server, Microsoft Access, Database Design
Excellent technical and analytical skills
Very good skills in English language speaking and writing
IT Demand Management
Governance
IT Strategic Planning
Project Management
Enterprise Architecture
Certification
International English Language Testing System (IELTS), score: 6.5/9
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ITIL® Foundation Certificate
04-2023
Certified HCIA - Cloud Service engineer
03-2022
Demand Specialist/Technical Project Manager - Saudi Data and Artificial Intelligence Authority (SDAIA)
08.2021 - Current
Full Stack Web Developer, Udacity
03-2021
Acting Supervisor of IT Department - Dental Clinics, Princess Nourah University
05.2019 - 08.2023
Oracle Database 12c SQL Worjavascript:;kshop, Solution Makers Institute, Riyadh
03-2018
Oracle Database 12c Administration Workshop, Solution Makers Institute, Riyadh
03-2018
King Saud University - Master of Science, Software Engineering
09.2015 - 02.2018
ITIL Workshop, WIPRO, Riyadh
03-2015
Security Fundamentals Workshop, WIPRO, Riyadh
03-2015
CompTia Network+ Workshop, WIPRO, Riyadh
02-2015
Information Technology Engineer - Dental Hospital, Princess Nourah University
05.2014 - 08.2021
International English Language Testing System (IELTS), score: 6.5/9
01-2014
Part-Time Cooperative Lecturer - Center Of Community Service, Imam Saud University
02.2013 - 04.2014
Computer Programmer - Perfect Presentation For Telecom & IT
03.2012 - 03.2013
Computer Trainer - Qmmah Institute For Training
01.2011 - 03.2012
King Saud University - Bachelor of Science, Information Technology
09.2005 - 02.2010