Sahar Alghamdi
IT Project Manager
Riyadh
I have a theory and I really believe it. I think your worst weakness can become your greatest single strength.
Barbara Corcoran
Summary
Dynamic and team-oriented IT Project Manager with 10+ years of experience in vendor management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
9
9
Certificates
Work History
Demand Specialist/Technical Project Manager
Saudi Data and Artificial Intelligence Authority (SDAIA)
Riyadh
2021.08 - Current
- Provide overall governance of IT demand management, to ensure quality of end-to-end demand management process.
- Provide project planning and management for established initiatives within Technology Enablement Sector.
Acting Supervisor of IT Department
Dental Clinics, Princess Nourah University
Riyadh
2019.05 - 2023.08
- Accomplished department objectives by supervising staff and organizing and monitoring work processes.
- Led IT team that provides electronic services, support and application development and technical support.
- Coordinated IT related projects, including defining scope, managing milestones and maintaining strong relationships with all stakeholders.
- Determined specifications of IT-related tenders.
- Participated with other teams in evaluating bids related to IT projects.
- Interacted and negotiated with vendors, outsources and contractors.
- Led and assisted technical upgrade projects by working and coordinating with consultants and developers for integrations.
- Resolved health information problems, improve operations and provide exceptional client support.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Worked with dental clinics' users to understand needs and provide IT service.
Information Technology Engineer
Dental Hospital, Princess Nourah University
Riyadh
2014.05 - 2021.08
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Managed installation, upgrade and deployment projects and provided on-site direction for contractors' engineers.
- Was a major participant in implementing HIS and digital transformation project.
- Provided consulting and support services for end-users of the health information systems.
- Troubleshot the applications' issues.
- Maintained data quality in all health information systems.
- Ensured that all production databases are running efficiently 24/7.
- Trained end-users on health information systems.
- Developed training programs to improve the performance of clinics staff.
Part-Time Cooperative Lecturer
Center Of Community Service, Imam Saud University
Riyadh
2013.02 - 2014.04
- Taught networking and programming classes for Diploma students.
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
- Assessed, documented and reported on student progress for each computer class.
- Composed course syllabus to clearly outline curriculum, expectations and deadlines at beginning of each course.
- Collaborated with other lecturers to develop accurate course description and select high-quality learning materials to maintain consistency across different course sections.
Computer Programmer
Perfect Presentation For Telecom & IT
Riyadh
2012.03 - 2013.03
- Designed and developed websites on ASP.NET framework.
- Wrote and implemented scripts to enhance user experience and integrated scripts with CMS.
- Performed performance review and optimization.
- Tested software and performed troubleshooting techniques to identify problems.
- Built databases in SQL Server.
- Writing SQL, PL/SQL stored procedures.
Computer Trainer
Qmmah Institute For Training
Riyadh
2011.01 - 2012.03
- Supervised and reported on training process.
- Conducted training classes of adults ranging from 1-20 students on computer skills (Windows XP/7, MS Office, Web Design, Oracle Databases Design and Programming, VB.Net, Operating systems, System Analysis and Design, Computer Assembling).
- Developed lesson plans, instructional materials and written practice tests for training courses.
- Maintained hardware and software of computer labs.
Education
Master of Science - Software Engineering
2015.09 - 2018.02
- Coursework included: Software Project Management, Software Requirements Engineering, Software Testing & Quality, Enterprise System Architecture, Reusable Software Architecture, Software.
- Thesis: Visualizing Program Writing and Execution, presented an educational tool that employs the visualization approach to facilitate teaching and learning of programming for the beginners. It is a web application that is implemented in Java language using Java Servlet API, JSP, JSTL, Java Persistence API, JavaScript and AJAX.
Bachelor of Science - Information Technology
2005.09 - 2010.02
- Graduated with the second class honor
- Coursework included: Computer Programming, Data Structures, Computer Architecture, System Analysis & Design, Web Engineering & Applications, Operating Systems, Database Management Systems, Artificial Intelligence.
Skills
Programming and Scripting: JAVA , JSP, ASP.NET, CSS, XML, HTML, VB.NET, JavaScript, AJAX, SQL, Python, REST API development
Certification
International English Language Testing System (IELTS), score: 6.5/9
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ITIL® Foundation Certificate
2023-04
Certified HCIA - Cloud Service engineer
2022-03
Demand Specialist/Technical Project Manager - Saudi Data and Artificial Intelligence Authority (SDAIA)
2021.08 - Current
Full Stack Web Developer, Udacity
2021-03
Acting Supervisor of IT Department - Dental Clinics, Princess Nourah University
2019.05 - 2023.08
Oracle Database 12c SQL Worjavascript:;kshop, Solution Makers Institute, Riyadh
2018-03
Oracle Database 12c Administration Workshop, Solution Makers Institute, Riyadh
2018-03
King Saud University - Master of Science, Software Engineering
2015.09 - 2018.02
ITIL Workshop, WIPRO, Riyadh
2015-03
Security Fundamentals Workshop, WIPRO, Riyadh
2015-03
CompTia Network+ Workshop, WIPRO, Riyadh
2015-02
Information Technology Engineer - Dental Hospital, Princess Nourah University
2014.05 - 2021.08
International English Language Testing System (IELTS), score: 6.5/9
2014-01
Part-Time Cooperative Lecturer - Center Of Community Service, Imam Saud University
2013.02 - 2014.04
Computer Programmer - Perfect Presentation For Telecom & IT
2012.03 - 2013.03
Computer Trainer - Qmmah Institute For Training
2011.01 - 2012.03
King Saud University - Bachelor of Science, Information Technology
2005.09 - 2010.02
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