Sahra Ghulam Sakhi Babai
Enfield
Summary
Detail-oriented and highly motivated professional with extensive experience in customer service, data entry, and administrative support. Recognized for accuracy, exceptional communication skills, and swift adaptability to new software and processes. Committed to leveraging strong organizational abilities and efficient workflow coordination to enhance operational efficiency in a dynamic team environment. Eager to transition into a new field while applying a proven track record of time management and productivity enhancement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parcel Sorter
Australia Post
01.2025 - Current
- Minimized package damage by carefully handling fragile items during the sorting process.
- Collaborated with team members for seamless handoffs of sorted parcels, improving overall workflow.
- Maintained a clean and organized work environment, reducing potential hazards and increasing productivity.
- Assisted in training new employees on proper sorting techniques, contributing to a more efficient workforce.
- Used load shifting equipment
Mail and Parcel Processor
Australia Post
11.2024 - 12.2024
- Used pallet jacks
- Did inductions
- Processed parcel according to postcodes
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
Sales Assistant
Joseph Uzumcu
11.2022 - 04.2024
- Provided excellent customer service by assisting with product inquiries, resolving issues, and cross-referencing product information for accuracy
- Handled cash transactions and processed payments through POS systems, ensuring all entries were error-free
- Managed stock levels and restocked shelves, maintaining an organised and efficient store environment
- Performed administrative duties, including organising product information, managing inventory records, and ensuring the accuracy of documentation
- Collaborated with team members to meet operational goals and maintain high standards of service
Education
High School Diploma -
Roma Mitchell Secondary College
Gepps Cross, SA12.2022
Skills
- Customer service
- Time management
- Communication skills
- Computer literacy
- Documentation review
- Effectively work in a fast-paced retail environment
- Attention to detail and ability to multitask
- Proficient in operating POS systems
- Team player with a positive attitude
- Administrative Skills
- Data Entry
- Reliable
- Adaptable
- Organisational skills
- Database Management
- POS
- Microsoft Office
- Manual Labour
- Speed and efficiency
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Machine operation
Certification
- Forklift License
Additional Information
- Police clearance: Willing to obtain a police clearance if required
- References: Available upon request
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Parcel Sorter
Australia Post
01.2025 - Current
Mail and Parcel Processor
Australia Post
11.2024 - 12.2024
Sales Assistant
Joseph Uzumcu
11.2022 - 04.2024
High School Diploma -
Roma Mitchell Secondary College
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