SAIF AHMED AL ABUZAID
Saihat,Saudi Arabia
Summary
Fluent in English (IELTS Band 7) and native Arabic speaker with strong written communication and problem-solving skills. Proven expertise in customer service and conflict resolution, complemented by proficiency in Windows and MS Office applications, achieving a typing speed of 70 WPM. Experienced in managing social media platforms such as TikTok and YouTube, with a solid background in tech troubleshooting and PC literacy. Highly organized and detail-oriented, capable of performing effectively under pressure while maintaining composure.
Overview
1
1
year of post-secondary education
Work history
Online Sales & Digital Customer Support
- Sold and marketed in-game digital items on online platforms
- Responded to customer inquiries, resolved disputes, and maintained buyer satisfaction
- Built trust with repeat customers and handled support issues fairly
- Freelance
Social Media Support – TikTok Page Setup
- Helped create and organize a TikTok page for a new business
- Assisted with basic content ideas and marketing strategy
- Provided tech support during setup
Cashier
Local Convenience Store
- Assisted customers, handled payments, and processed transactions accurately
- Managed basic inventory tasks and ensured smooth store operations
- Provided friendly and efficient in-person support
- Seasonal
Education
High School Diploma - General Studies, Life & Health
Saihat High School
Saihat, Eastern Province 08.2023 - 06.2024
Skills
- Fluent English (IELTS Band 7) & native Arabic
- 70 WPM typing speed
- Computer proficiency: Windows, MS Office (Word, Excel, PowerPoint)
- Excellent written communication and problem-solving
- Customer service & conflict resolution
- Social media knowledge (TikTok, YouTube)
- Tech troubleshooting and PC literacy
- Highly organized, detail-oriented
- Composed under pressure, consistently applying logical reasoning to make sound decisions
Experience
Volunteer Work, Participated in community and school support tasks, Worked in teams and followed instructions professionally, Gained practical communication and coordination skills, 40 Hours
Technical Setup (For Remote Work)
- Laptop + high-performance desktop PC (i7 & 4070 Ti)
- 500 Mbps download / 125 Mbps upload
- Quiet, private room
- HyperX Quadcast S microphone
Languages
English
Advanced (C1)
Arabic
Advanced (C1)
Affiliations
- Gym & fitness
- Gaming and tech
- Reading
- Psychology, self-improvement, human behavior
Timeline
High School Diploma - General Studies, Life & Health
Saihat High School
08.2023 - 06.2024
Cashier
Local Convenience Store