Saiful Islam
Cumilla,Bangladesh
Summary
Results-driven Supervisor with proven organizational skills. Consistently meets company objectives through effective planning and prioritization. Demonstrates ability to lead teams and streamline processes for enhanced productivity.
Overview
5
5
years of professional experience
17
17
years of post-secondary education
Work history
Warehouse supervisor | Cold Store
Globus Logistics International
Riyadh, Saudi Arabia
2024.04 - Current
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Maintained warehouse layout to optimise operational efficiency.
- Facilitated team communication to enhance collaboration and work relations.
- Trained new employees, boosting job proficiency and productivity.
- Provided customer service while effectively managing challenging situations.
- Resolved customer issues, increasing overall satisfaction levels.
- Acquired new skills to improve efficiency and productivity.
- Utilised Microsoft Dynamics and other software tools for clear documentation and communication.
Online coordinator
DrCafe Coffee KSA
Riyadh, Saudi Arabia
2024.01 - 2024.04
- Delivered tasks successfully within tight deadlines.
- Completed customer orders with speed and accuracy.
- Created documents and ensured clear communications.
- Oversaw daily operations to maintain high productivity levels.
Logistics Team Member
Globus Logistics International
Riyadh, Saudi Arabia
2022.06 - 2024.01
- Achieved high accuracy in inventory selection based on customer orders.
- Packed items meticulously to minimise risk of damage during transit.
- Conducted thorough order verification for precision and completeness.
- Sustained an organised and safe workspace to promote productivity.
- Coordinated with team members to uphold quality standards and meet goals.
- Oversaw pallet measurement and palletisation for streamlined distribution.
- Delivered prompt customer support to resolve issues effectively.
Warehouse Worker
Globus Logistics International
Riyadh
2021.09 - 2022.06
- Streamlined logistics processes to enhance operational efficiency.
- Delivered exceptional service as a leading supply chain solutions provider.
- Managed inbound and outbound logistics effectively.
Education
Bachelor Of Social Science - Social Sciences
Victoria Govt. College
Bangladesh 2017.08 - 2021.08
Intermediate - Humanities/Humanistic Studies
Dr Mosharraf Foundation College
Elliotganj, Daudkandi 2015.07 - 2017.05
Primary & High School - General
Satgaon Uttarkrishnapur Nesaria Dakhil Madrashah
Chandina, Cumilla 2004.01 - 2015.03
Skills
- Inventory management
- Communication skills
- Warehouse management
- Stock control
- Team leadership
- Forklift operation
- WMS expertise
- Warehousing processes
- Problem-solving
LANGUAGES
Arabic Intermediate
Bengali Native
English Proficient
Hindi Proficient
Accomplishments
- Improved Order fulfillment rate by 99% - Ensured accurate and timely order fulfillment, resulting in high customer satisfaction.
- Achieve high-quality audit scores - Ensured compliance with quality standards and regulations.
ADDITIONAL SKILLS
- Car driving
- Fork Lift
Affiliations
- Singing
- Cricket
Timeline
Warehouse supervisor | Cold Store
Globus Logistics International
2024.04 - Current
Online coordinator
DrCafe Coffee KSA
2024.01 - 2024.04
Logistics Team Member
Globus Logistics International
2022.06 - 2024.01
Warehouse Worker
Globus Logistics International
2021.09 - 2022.06
Bachelor Of Social Science - Social Sciences
Victoria Govt. College
2017.08 - 2021.08
Intermediate - Humanities/Humanistic Studies
Dr Mosharraf Foundation College
2015.07 - 2017.05
Primary & High School - General
Satgaon Uttarkrishnapur Nesaria Dakhil Madrashah
2004.01 - 2015.03