SAJID ALI
DATA ENTRY OPERATOR
01
Summary
Adept at enhancing operational efficiency, I leveraged advanced Excel skills and a strong work ethic at Pakistan Interlining & Processing Industry to streamline data entry processes, significantly boosting productivity. At United Bank Limited, my exceptional customer service and cash management abilities led to surpassing daily sales targets, fostering customer loyalty, and maintaining high accuracy in transactions. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
8
8
years of professional experience
Work History
Computer Data Entry Operator
Pakistan Interlining & Processing Industry
01.2017 - 07.2022
- Maintained up-to-date knowledge of computer software programs for optimal data entry results.
- Increased overall efficiency by identifying and reporting system issues that hindered smooth data entry operations.
- Supported other departments as needed, demonstrating adaptability and versatility in handling varied assignments.
- Streamlined data entry processes for increased efficiency and productivity.
- Reduced manual workloads by utilizing automated tools and macros for faster data entry tasks completion.
- Enhanced data accuracy by meticulously entering information into databases and spreadsheets.
- Improved internal communication by maintaining accurate contact lists and employee records.
- Reduced errors by thoroughly reviewing and correcting inputted data before submission.
- Performed regular backups of entered information, minimizing the risk of lost or corrupted files during system updates or crashes.
- Followed data entry protocols, rules and regulations.
- Developed and implemented data entry operations.
- Built and maintained tracking databases for variety of measuring aspects.
- Utilized techniques for increasing data entry speed.
- Analyzed current data records to provide detailed reports.
- Used computer software to store and retrieve data.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Created spreadsheets for more efficient recordkeeping.
- Checked for accuracy by verifying data and records.
- Verified data files prior to entry to maintain high data accuracy.
- Sent completed entries for evaluation and final approval.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Maintained files, records and chronologies of entry activities.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Corrected data entry errors to prevent duplication or data degradation.
- Evaluated source documents to locate needed information.
Customer Service Desk Cashier
United Bank Limited, UBL
07.2022 - 07.2024
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.
- Performed daily reconciliation of cash registers accurately within allotted time frames for streamlined closing procedures.
- Exceeded daily sales targets through effective communication of promotions, discounts, and loyalty program benefits.
- Managed high-volume customer queues efficiently, minimizing wait times while maintaining exceptional service standards.
- Trained new employees on cashier operations, fostering competence in register use, customer interaction techniques, and store policies.
- Fostered positive customer relationships by consistently delivering attentive service with a friendly demeanor.
- Maintained a clean and organized workstation, ensuring a pleasant environment for customers and colleagues alike.
- Conducted thorough price checks for customers, guaranteeing transparency and accuracy in transactions.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Maintained accurate records of customer transactions for reporting purposes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Answered product questions using knowledge of sales and store promotions.
- Developed and managed relationships with customers to increase customer loyalty.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Utilized various software applications to process customer orders.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Referred to price sheets and special sale bulletins to enter price changes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Redeemed coupons to discount purchases.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
Education
Master of Science - Computer Science
Government College University Faisalabad
PAKISTAN FAISALBAD 04.2001 -
Computer Course - COMPUTER APPLICATION
Trade Testing Board Lahore
PAKISTAN 04.2001 -
Skills
Fast Learner
Patience and composure
Complaint Handling
Strong Work Ethic
Document Scanning
Research and analysis
Fast Typing Speed
Deadline-oriented
Quality Control Procedures
Data Entry Techniques
Keyboard Shortcut Knowledge
File Management
Word Processing
Spreadsheet Management
Database Maintenance
Data Processing
Technical Support
Record preparation
Administrative Support
Error Detection
Quality Control
Database Management
Business Administration
Excel formulas
Microsoft Office proficiency
Excel expertise
Data Entry Software
Compiling Data
Report Preparation
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Payment Collection
Cash Register Operation
Cash Management
Written and verbal communication
Cash handling and management
Relationship Building
Organizational Skills
Problem-solving aptitude
Creative Thinking
Languages
English, Urdu, Arabic
Native language
Timeline
Customer Service Desk Cashier
United Bank Limited, UBL
07.2022 - 07.2024
Computer Data Entry Operator
Pakistan Interlining & Processing Industry
01.2017 - 07.2022
Master of Science - Computer Science
Government College University Faisalabad
04.2001 -
Computer Course - COMPUTER APPLICATION
Trade Testing Board Lahore
04.2001 -
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