Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sajjad Hussain

Network And Desktop Support Technician
Najran
Sajjad Hussain

Summary

Network Technician experienced in LAN/WAN design, installation and management in all environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting. Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults. Ambitious Network Technician proud to offer maximal uptimes and optimal network performance. Approaches each repair and maintenance task with deep respect for network users and meticulous attention to technical detail. Ready to serve as first line of defense against network downtimes and business operations disruptions. Proficient as network technician offering more than 15 years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

16
years of professional experience
4
years of post-secondary education

Work History

Ebttikar Technology Company
Najran

Network Technician
06.2007 - Current

Job overview

  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Assigned application access, security roles and permissions.
  • Supported project planning team to promptly address hardware and software problems and network emergencies.
  • Traveled to remote office locations to install nodes and implement client software rollouts.
  • Maintained thorough understanding of local area and wide area networking and components.
  • Diagnosed and resolved hardware, software and network problems and replaced defective components.
  • Performed necessary maintenance to support network availability.
  • Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
  • Ran cabling and installed data drops for new node installations.
  • Performed tracing and patching operations for copper networks.
  • Troubleshot hardware and software to determine and rectify network problems.
  • Analyzed and defined network requirements, optimization and support for MOH, MCI, MOF, SPO and STC projects.
  • Installed UTP network jacks in new construction and within existing facilities.

Ebttikar Technology Company
Najran

Computer Technician
06.2007 - Current

Job overview

  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Linked computers to network and peripheral equipment.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Served as backup for staff members, responding to system failure and maintenance emergencies.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
  • Recommended new and replacement hardware and software purchases.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Assisted customers with technical support inquiries.
  • Installed and maintained automated teller machines in retail stores.
  • Demonstrated increased knowledge of company products and equipment.
  • Serviced all computers, printers, scanners and other equipments for expedient repair and minimal downtime.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
  • Developed detailed maintenance schedules for Preventive Maintenance (PM) equipment to maximize equipment lifetimes.
  • Inspected and tested faulty circuit boards and microprocessors.
  • Restored data on computers and office machines.
  • Updated and replaced outdated drivers and software for computers and office machines.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Trained customer employees and managers on machine use and maintenance.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Generated reports for customer service issues and repair records.
  • Facilitated maintenance team training procedures to align with company standards.
  • Efficiently troubleshot and repaired equipments to cut company costs and maximize productivity.

Education

Pakistan Institute of Computer Sciences
Jhelum, Punjab, Pakistan

Diploma in Computer Sciences from Computer And Information Sciences
04.1998 - 03.1999

Preparation Pakistan Institute of Computer Science
Jhelum, Punjab, Pakistan

MCSE (Microsoft Certified System Engineer) from Microsoft Server And Client
05.2000 - 04.2001

Government Post Graduate College
Jhelum, Punjab, Pakistan

Associate of Arts from General Studies
05.1996 - 06.1998

Skills

Network configuration

undefined

Timeline

Network Technician

Ebttikar Technology Company
06.2007 - Current

Computer Technician

Ebttikar Technology Company
06.2007 - Current

Preparation Pakistan Institute of Computer Science

MCSE (Microsoft Certified System Engineer) from Microsoft Server And Client
05.2000 - 04.2001

Pakistan Institute of Computer Sciences

Diploma in Computer Sciences from Computer And Information Sciences
04.1998 - 03.1999

Government Post Graduate College

Associate of Arts from General Studies
05.1996 - 06.1998

Similar Profiles

CREATE PROFILE
Sajjad HussainNetwork And Desktop Support Technician