Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
SAKSHI JADHAV

SAKSHI JADHAV

Riyadh,01

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

13
13
years of professional experience

Work History

Visa Processing Specialist

Parmar Tourism LLC
01.2015 - 12.2016
  • Organized relevant documents for easy access during the application process, minimizing delays in submission times.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Streamlined internal processes for improved efficiency and productivity within the agency.

Ticketing Agent

Akbar Travels of India Pvt Ltd
06.2008 - 10.2009
  • Handling domestic & International airline ticketing.
  • Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
  • Reviewed tickets, identification, and passports to verify traveler identity.
  • Input customer reservations, payment sources, and contact details into Sabre system.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Kept current on airline policies and procedures to provide accurate information to passengers at all times.

Domestic Staff Counter

Suni Tours & Travels Pvt Ltd
12.2007 - 05.2008
  • Handling Domestic Airline Ticketing
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.

TME & Coordinator

CitiFinancial Inc
01.2004 - 12.2006
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Education

Bachelor of Commerce - Accounting And Finance

Mumbai University
Mumbai, Maharashtra, India
03.2003

Skills

  • Document Verification
  • Data entry proficiency
  • Deadline Management
  • Accuracy and Precision
  • Problem-solving abilities
  • Multitasking
  • Adaptability and Flexibility
  • Office Administration
  • Office Management

Languages

Marathi
Native language
English
Upper intermediate
B2
Hindi
Upper intermediate
B2

Timeline

Visa Processing Specialist

Parmar Tourism LLC
01.2015 - 12.2016

Ticketing Agent

Akbar Travels of India Pvt Ltd
06.2008 - 10.2009

Domestic Staff Counter

Suni Tours & Travels Pvt Ltd
12.2007 - 05.2008

TME & Coordinator

CitiFinancial Inc
01.2004 - 12.2006

Bachelor of Commerce - Accounting And Finance

Mumbai University

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SAKSHI JADHAV