Accomplished professional with expertise in management and organisation, adept at enhancing team performance and achieving strategic objectives. Proficient in public relations and marketing, skilled in client relationship building, negotiation, and customer acquisition. Demonstrates strong technical capabilities with mastery of computer software such as MS Office and pharmacy management systems. Experienced in operational optimisation, crisis management, visual merchandising, staff rota arrangement, financial reporting, and staff mentoring. Possesses excellent supplier negotiation skills and a thorough understanding of health and safety regulations. Committed to leveraging business analytics to drive growth and efficiency.