SALAUDDIN SHAIKH
BTC-LEAD
Jeddah
Summary
Accomplished Credit Control Manager with 20 years of experience in strategically designing and overseeing credit risk frameworks. Demonstrated leadership in high-volume, multi-national shared service environments has consistently driven exceptional results, including a proven track record of optimizing Accounts Receivable (AR) performance for multi-million dollar B2B portfolios and achieving a remarkable 98.5% collection rate. Expertise in implementing automated credit management systems has effectively reduced Days Sales Outstanding (DSO) while strengthening internal controls to mitigate bad debt exposure. Proficient in building and mentoring high-performing teams of credit specialists, fostering productivity through targeted coaching and innovative process re-engineering.
Overview
21
21
years of professional experience
3
3
Languages
Work History
Manager - Bill to Cash
Mondelez Arabia For Trading Co
01.2013 - Current
- In charge of managing receivables through all channels (Key Accounts, distributors, e-commerce, and wholesale) to ensure that payments for sold goods and rendered services are received on time, while also prioritizing customer satisfaction
- Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment Delays.
- Manage credit limits, calculate and propose adjustments regularly and when needed to be set-up in the system for automated sales order blocking
- Evaluate new credit requests, including checking credit ratings, deciding whether to allow credit to a debtor and advising on credit limits
- Developed the technical proficiency of the bill-to-cash staff and managed the team responsible for credit analysis and receivables collection including training and skills development
- Forecasting AR and DSO for yearly AC plans and support commercial excellence.
- Enforce and make sure all our process are in line with Global Credit policy, internal control guidelines and flag any money laundering risk to management.
- Lead digitization and automation projects, represent BU in credit groups.
- Mondelez International Internal
Credit Analyst – EEMEA Region
Kraft Foods Middle East & Africa
01.2008 - 12.2012
- Oversee customer credit risk management and effective customer collections (including defining collection strategies and worklists, new customer onboarding, ongoing credit assessments and assigning risk category and credit limit maintenance)
- Additionally, this position is tasked to drive the standardization of policies, processes and tools set to meet the corporate objectives and targets and will be responsible for the control, drive improvement in DSO and compliance aspect, filtering customers in line with sanction list/ of Middle East & Africa Credit Services process. This role is to provide the organization the support for credit and risk management to ensure risk level is kept to its minimal, help promote sales, increase revenue and reduce bad debt.
- Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment Delays – Record of 0 bad Debt
- Proactive contact with customers to initiate debt recovery within the company's debt recovery parameters and other relevant standards.
Finance Executive (Credit Controller)
Schindler India Ltd.
11.2006 - 12.2007
Commercial Executive
Siemens India Ltd.
08.2005 - 10.2006
Commercial Executive
Valvoline Cummins India Ltd.
09.2004 - 07.2005
Education
BBA - Accounting and Finance
University of Mumbai
India 04.2001 -
Skills
Team development
Financial planning
SAP software integration
Credit risk assessment
Debt collection oversight
Accomplishments
- Value in Action Award – Recognized for the successful implementation of the E-Invoice Project – Phase 1.
- Special Achievement Award – Awarded for effectively leading the Bill-to-Cash (BTC) team.
- OTC Ambassador Award – For driving the successful transition of business outsourcing to Accenture.
- SAP Implementation Country Award (Saudi Arabia) – Honoured for outstanding contributions to the SAP Catalyst implementation (Credit Control Process) in the Saudi Arabia distribution model.
- Power of the Team Award – For significant contributions to the successful start-up of a new company in KSA.
- SAP Implementation Country Award (Dubai, Bahrain & Nabisco Saudi) – Recognized for exceptional contributions to the SAP Catalyst implementation (Credit Control Process) across three business units.
- Manager’s Award – For independently managing the Credit Control profile with excellence.
- President (CEEMA) Award – For major achievements in reducing credit days, simplifying processes, and improving customer service levels.
- Manager’s Award – For achieving US$ 61 million in collections, the highest monthly collection in the history of Kraft.
Disclaimer
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief. I understand that any willful misrepresentation may lead to disqualification of my candidature.
Timeline
Manager - Bill to Cash
Mondelez Arabia For Trading Co
01.2013 - Current
Credit Analyst – EEMEA Region
Kraft Foods Middle East & Africa
01.2008 - 12.2012
Finance Executive (Credit Controller)
Schindler India Ltd.
11.2006 - 12.2007
Commercial Executive
Siemens India Ltd.
08.2005 - 10.2006
Commercial Executive
Valvoline Cummins India Ltd.
09.2004 - 07.2005
BBA - Accounting and Finance
University of Mumbai
04.2001 -