Saleh Abdullah

Participating in opening the lounge, training employees on the required service, setting a policy for (uniforms, attendance, lateness, etc.) and monitoring quality during work and developing service the lounge.

• Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
• Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
• Helped train team to deliver high levels of bar service to increase customer satisfaction.

We have begun training employees, training them on the cafe and service policy, working on employee development, and sending reports each employee.

• I began training employees on preparing coffee, dealing with customers, and determining the levels and efficiency of employees.
• Create a drinks Menu.and create a special drink for the café
• Responsible for all orders and storage
• Ensure the quality of food and drinks.
• Receiving orders and verifying their number, shelf life, and product quality
• Ensuring the cleanliness of the bar, kitchen, and lounge through daily
• Ensure that all goods and requirements are available
• Controlling costs in the café and maintaining the quality of service and the quality of food and drinks

The company started in Ammar Café, and the company had only one branch. The café was distinguished by its high-end food service, and after my promotion, It was my responsibilities included:

• Visit the tables and ensure that the customers were satisfied with the service.
• Ensure the quality of food and drinks.
• Receiving orders and verifying their number, shelf life, and product quality
• Ensuring the cleanliness of the bar, kitchen, and lounge through daily tasks
• Opening the private floor ( VIP clients )

I started without any coffee experience. After 6 months, I was Under training to supervisor in a new branch .
In July 2020, we began preparing the new branch, and in August 2020, I was promoted and took over the new branch, and I began training new employees on preparing coffee, increasing sales, and operating the branch according to company policy.

• Responsible for receiving orders and checking quality
• Developing employee efficiency
• Sending requirements to the branch (maintenance, Miscellaneous & Cleaning Materials )
• Problem Solving
• Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.

I started as a cashier, and after 8 months, I was promoted to supervisor of the store with 27 employees. it was my most important tasks was solving problems for customers, managing the shift, closing diaries, and depositing sales for each day.

• Seller and Marketer
• Review of goods
• Cashier
• Welcoming and receiving clients