Saleh Alfhaid
Jeddah,Saudi Arabia
Summary
Dynamic and results-driven professional with a strong foundation in management administration and leadership. Proven expertise in client relations and account management, complemented by exceptional skills in team building and effective problem-solving. Adept at inventory control, consistently ensuring operational efficiency. Committed to leveraging these competencies to drive organisational success and foster long-term client partnerships.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
Exhibition Manager
Arabian Adventurer Company
Jeddah, Mecca Region
2025.09 - Current
- Fostered a positive work environment with regular team-building activities.
- Analysed market trends to inform strategic decision-making processes.
- Implemented cost reduction measures, reduced overhead expenses.
- Supervised project timelines for timely completion.
- Fostered relationships with customers, enhancing loyalty and repeat business.
- Monitored market trends to remain competitive in the local area.
- Established a strong rapport with suppliers to secure competitive pricing on parts.
- Led team to enhance customer service standards.
- Assessed training needs of staff, resulting in skill development and improved performance.
- Coordinated repair schedules, leading to better time management.
- Negotiated contracts with suppliers for cost savings on parts and materials.
- Handled customer complaints, resolving issues promptly and efficiently.
- Implemented quality control checks to maintain high standard of repairs.
- Assisted customers in product selection, resulting in increased sales.
- Delivered personalised service to each client, fostering trust and loyalty.
- Ensured smooth store operations by coordinating with the team effectively.
- Collaborated closely with colleagues to resolve complex customer issues swiftly.
Administration Director
Restaurant
Jeddah, Mecca Region
2020.11 - 2026.05
- Managed daily operations by overseeing financials, key performance indicators And employee performance.
- Empowered staff members to contribute to continuous improvement, quality And growth of company.
- Scheduled regular team meetings to discuss business updates, issues And recommendations.
- Analysed accounting And financial data to get holistic view of company financial health.
- Supervised all government procedure. And requirements.
- Negotiated with suppliers to reduce costs and achieve stable supply chains.
- Evaluated challenging developments and provided solutions for company.
Sales Supervisor
Saudi Chemical Company
Jeddah, Mecca Region
2013.12 - 2020.11
- Manage over than 100 client account.
- Coached team members to reach and exceed weekly and monthly sales goals.
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
- Coordination management between sales department, transportation department, and factory management.
- Analysed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
- Contributed to management decision-making relating to existing sales operations and business strategy.
- Analysed sales and customer data with Oracle system and excel, generating comprehensive sales reports to promote sound business decision-making.
- Collected customer and market feedback and reported information to company leadership.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Manufacturing Management Assignment: 2015/2016
Education
Bachelor of Science - Industrial Engineering
King AbdulAziz University
Jeddah, Mecca Region 2008.01 - 2013.01
Skills
- Management administration
- Leadership and team building
- Client relations
- Account management
- Effective problem solver
- Inventory control
LANGUAGES
English
Advanced
Timeline
Exhibition Manager
Arabian Adventurer Company
2025.09 - Current
Administration Director
Restaurant
2020.11 - 2026.05
Sales Supervisor
Saudi Chemical Company
2013.12 - 2020.11
Bachelor of Science - Industrial Engineering
King AbdulAziz University
2008.01 - 2013.01