saleh Al Harbi
Madinah
Summary
Experienced IT professional with expertise in hardware maintenance, Active Directory management, and network troubleshooting. Proficient in technical communication, remote desktop support, and the use of remote support tools to deliver efficient systems and hardware solutions. Skilled in hardware diagnosis, software update installation, and Exchange Server management to ensure seamless IT operations. Adept at planning and implementing computer backup strategies while resolving technical issues to optimise system performance. Committed to leveraging technical expertise to support organisational goals and enhance IT infrastructure.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Network technician
General Administration of Education
Al Madinah
06.2022 - 09.2022
Ensured network stability by performing routine system checks.
Network Management:
Setting up DHCP and DNS.
Configuring VPNs and connecting networks.
Performed regular updates to antivirus software maintaining a secure working environment.
Technical support training
Tibah Airports
Al Madinah
01.2019 - 05.2019
Active Directory Management:Creating, configuring, and managing users and groups.
Understanding how to implement Group Policies.
Education
Bachelor of Technology - Technical Engineering of Computer and Information Technology
College of Technology at Medina
Al Madinah 12.2022 - 01.2025
Skills
Hardware Maintenance
Active Directory Management
Computer backup management
Remote desktop support
Technical communication
Remote support tools
Hardware diagnosis
Software update installation
Hardware support
Systems support
Technical troubleshooting
Planning
Exchange Server
Timeline
Bachelor of Technology - Technical Engineering of Computer and Information Technology
College of Technology at Medina
12.2022 - 01.2025
Network technician
General Administration of Education
06.2022 - 09.2022
Technical support training
Tibah Airports
01.2019 - 05.2019
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