Saleh Al Khatib

• Motivate, mentor, and support sales representatives.
• Planning and conduct business training for new sales representatives to familiarize themselves with company products and sales strategies.
• Develop sales strategies aligned with company goals.
• Analyze market trends, customer needs, and competitors.
• Recommend improvements to sales processes and campaigns.
• Handle escalated customer issues or key accounts.
• Ensure excellent customer service and

satisfaction.

• Support reps in closing complex or high-value deals.

• Supervised and motivated a sales team to achieve and exceed monthly revenue targets.
• Trained new sales staff on product knowledge, customer service, and sales techniques.
• Monitored team performance, created daily/weekly reports, and provided coaching to improve results.
• Led by example through active selling, upselling, and delivering exceptional customer service.
• Coordinated staff schedules to maintain efficient coverage during peak and off-peak hours.

• Delivered excellent customer service by identifying customer needs and offering suitable product recommendations.
• Achieved and exceeded monthly sales targets through persuasive communication and upselling techniques.
• Maintained strong product knowledge to confidently explain features, benefits, and promotions to customers.
• Built long-term customer relationships that increased repeat business and customer loyalty.
• Handled POS transactions accurately, including cash, card payments, returns, and exchanges.
• Managed store displays, restocked shelves, and ensured a clean, organized sales floor.
• Resolved customer complaints professionally, turning negative situations into positive experiences.
• Collaborated with team members to achieve store goals and maintain high service standards.
• Prepared daily sales reports and assisted with inventory counts.

If you want, I can turn this into a full CV, including profile summary, skills list, and layout.

• Processed a range of documentation and entered information into databases
• Proactively participated in meetings and helped create new practices
• Handled customer complaints with empathy and composure
• Implemented A and B testing for landing pages optimisation.
• Implemented SEO techniques, enhancing website traffic.
• Used CRM tools, strengthening client relationships and retention rates.
• Analysed website data with Google Analytics, improving user experience.