Saleh Almarjan

Facilitated efficient scheduling and task prioritization for team activities.

• Responsible for all Services and Operational issues of the Center.

• Supervises the staff activities. Evaluates performance. Solves staff related

problems and keeps the employees motivated. Provides adequate training and

guidance. Schedules and plans for employee vacations and their relief

replacements.

• Organizes, plans, manages and controls the daily activities of the center. Ensures

and implements the policies and the objectives of the bank.

• Responsible for ensuring a “Satisfactory” Audit Rating and a score of 30 or less

in Control & Risk Self-Assessment (CRSA).

Provide Customer Support:

• Operate that efficient services are provided to CBG, CBD, TBS and SME

customers. Entertain and responds to customers inquiries

Follow-up and verifying allReports:

• Completes and verify all reports relating to all processing, validation/ updates/ status

etc..

People Management:

• By selecting the right candidate for the right role

• By developing objectives for all employees

• Conducting periodical review of employee performance, rewarding & disciplining

• By ensuring robust succession plans and developing the potential employees through

coaching, mentoring and training in liaison with HR

Ensure effective involvement

in implementation and delivery of Compliance, nternal Audit, Risk Management, and Anti-Fraud and Anti-Corruption equirements:

• By clearly understanding the regulatory requirements as and when communicated by

the relevant departments

• By following laid down Policies / Procedures for mitigation / detection of

Compliance, ML & TF, Information Security and Fraud Risks.

• Ensuring appropriate channels are used for reporting all types of risks

• By strictly adhering to the Code of Conduct and applicable procedures in day to day

work