Saleh Alyami

• Spearhead efforts to improve internal Card processes, leading to increased productivity across Cards and Payments department involved in product development.
• Identify opportunities for additional revenue streams by analyzing Payments market trends and competitor offerings, leading to the development of new Cards products or services.
• Conduct market research to identify customer needs and preferences, informing the development of new Cards and Payments products.

Key Achievements:

• Ensured compliance with relevant regulations and industry standards by enabling Credit Cards Tokenization on Mada Pay.
• Managed efforts to improve Credit Card limit increase and decrease processes, leading to seamless customer experience across digital bank channels.

• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Built teams to address Cards goals and objectives for multiple projects.
• Coached team members on productivity strategies to accomplish challenging goals.

Key Achievements:

• Managed cross-functional teams for successful Gold Account completion within deadlines and budgets.
• Engaged and worked alongside cross-functional stakeholders to implement Account Finder service.

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Planned Agile best practices, and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Key Achievements:

• Led the design, development, testing, and deployment of Multi-Currency prepaid card.
• Deployed Alfursan credit card by integrating with Saudia in timely manner.
• Introduced Card Outstanding Balance Finance for bank customers.

• Analyzed financial statements against forecasts to prepare high-level variance analysis.
• Prepared comprehensive annual reports highlighting key financial metrics and achievements for stakeholders'' review.
• Identified and addressed control matters, maintained sound processes and compiled data for testing projections.

Key Achievements:

• Delivered Personal Loan Refinance and Murabaha Credit Card Cross Selling.

• Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
• Implemented innovative process improvements that enhanced productivity and reduced operational costs.
• Negotiated contracts with vendors to secure favorable terms, resulting in significant cost savings for the company.

Key Achievements:

• Implemented SAMA Insurance Regulation by Integration with third party.

• Monitored consumer finance performance to identify areas of improvement and make adjustments.
• Worked with Mortgage and Personal Finance departments to facilitate communication and deliver personalized solutions to customers.
• Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.

Key Achievements:

• Created New Batch for Loans Installments Deduction

• Attended training courses to build understanding of processes, techniques, and industry.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Managed time efficiently in order to complete all tasks within deadlines.