Saleh Ghazi Slaihem
Restaurants Manager
Jubail ,Eastern Region
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Restaurant Manager
AlAsh'hal Fish Restaurant / Mama Recipe Restaurant
Al Jubayl, Eastern Province
07.2021 - Current
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Actively participated in ongoing customer service programs.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Limited portion sizes and used garnishes to control food costs.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Set clear expectations and created positive working environment for employees.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Correctly calculated inventory and ordered appropriate supplies.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Led and directed team members on effective methods, operations and procedures.
Operations Manager
Hanan Design
Al Jubayl, Eastern Province
02.2021 - 06.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Reviewed operations reports to understand numbers and trends.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Increased profit by streamlining operations.
- Partnered with vendors and suppliers to effectively manage and budget.
- Introduced new methods, practices and systems to reduce turnaround time.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Hr Generalist
Saudi Manpower Solutions Company ( Smasco)
Jubail, Eastern Region
09.2019 - 02.2021
- Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
- Offered fair and equitable compensation by comparing current salaries with market pay.
- Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation.
- Created organizational flow charts and career path reports to evaluate employee compensation information.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Presented alternatives in organization design, advantages and disadvantages.
- Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Follow-up with Client regarding (RR,PR ,PO and SES ).
- Managed approximately 30 incoming calls, emails and faxes per day from customers and employee
Field Coordinator
Saudi Manpower Solutions Company ( Smasco)
Jubail, Eastern Region
02.2019 - 02.2021
- Conducted monthly staff meetings to communicate program needs and scheduled activities.
- Performed site visits for potential and future field locations as part of expansion planning.
- Maintained records of receipts, orders, invoices, quotes, and financial transactions.
- Follow up attendance and departure of employees.
- Issuance exit and return visa for employees
- Follow-up leave for employees
- Transportation coordination
- Issuing and renewing affiliate identity.
- Follow-up salary's and payslip
- Follow-up with Client regarding (RR,PR and PO)
- Managed approximately 30 incoming calls, emails and per day from employee
Project Coordinator
S. A.Talke
Jubail , Eastern Region
08.2016 - 01.2019
- Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
- Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
- Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
- Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
- Coordinated and executed all elements of stakeholder events including logistics, budgets, venue selection, activity planning, transportation and entertainment.
Administrative Supervision
AGS Constriction Company
Al-khobar, Eastern Region
01.2015 - 03.2016
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Interpreted management directives to define and document administrative staff processes.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Restaurant Manager
Al-Ash'hal Fish Restaurant
Jubai l down town, Eastern Region
02.2013 - 01.2015
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Led and directed team members on effective methods, operations and procedures.
- Prepared for and executed new menu implementations.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Developed, implemented and managed business plans to promote profitable food sales.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Carefully developed lucrative annual food marketing plan and strict budget to maximize profits.
- Reconciled cash to maintain accurate records.
Customer Accountant
Al-Ash'hal Fish Restaurants
Jubai l down town, Eastern Region
03.2012 - 02.2013
- Reviewed and resolved differences between accounting information and cash drawer.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted customers by answering questions and fulfilling requests.
- Used POS system to enter orders, process payments, and issue receipts.
- Follow-up on customer orders and make sure to supply them within the specified time frame.
Education
High School Diploma -
Jubail Private School
Jubail Down Town 07.2010 - 07.2013
Skills
Labor relations
Timeline
Restaurant Manager
AlAsh'hal Fish Restaurant / Mama Recipe Restaurant
07.2021 - Current
Operations Manager
Hanan Design
02.2021 - 06.2021
Hr Generalist
Saudi Manpower Solutions Company ( Smasco)
09.2019 - 02.2021
Field Coordinator
Saudi Manpower Solutions Company ( Smasco)
02.2019 - 02.2021
Project Coordinator
S. A.Talke
08.2016 - 01.2019
Administrative Supervision
AGS Constriction Company
01.2015 - 03.2016
Restaurant Manager
Al-Ash'hal Fish Restaurant
02.2013 - 01.2015
Customer Accountant
Al-Ash'hal Fish Restaurants
03.2012 - 02.2013
High School Diploma -
Jubail Private School
07.2010 - 07.2013
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