Proficient in Microsoft Office 365, Power BI, and Learning Management Systems, with a strong command of Enterprise Resource Planning and Google Workspace. Skilled in leveraging AI productivity tools such as ChatGPT and Microsoft Copilot to enhance operational efficiency. Adept at creating impactful presentations using Microsoft PowerPoint. Committed to utilising technology to drive business success and streamline processes.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work history
Institute Manager
Jeddah International Higher Training Institute
Jeddah
2018.09 - Current
Responsible for leading Learning & Development, Human Resources, Organizational Development, and business operations while driving organizational growth and operational excellence.
Key Responsibilities
Develop and execute the organization's annual Learning & Development Strategy.
Conduct Training Needs Analysis (TNA) and identify competency gaps.
Design leadership development, onboarding, coaching, mentoring, and technical training programs.
Lead Talent Acquisition activities including recruitment planning, interviewing, and competency-based selection.
Partner with department heads as an HR Business Partner (HRBP) to improve workforce capability and organizational effectiveness.
Develop and monitor Performance Management Systems and Key Performance Indicators (KPIs).
Manage learning budgets and maximize Training Return on Investment (Training ROI).
Develop competency frameworks and career development initiatives.
Build strategic partnerships with government organizations, universities, and corporate clients.
Prepare executive dashboards and management reports supporting strategic decision-making.
Lead organizational quality initiatives, accreditation projects, compliance, and continuous improvement programs.
Manage organizational restructuring, policy development, and process optimization initiatives.
Education
Bachelor - Human Resources Management
King Abdulaziz University
Jeddah, Saudi Arabia
Skills
Microsoft Office 365
Power BI
Learning Management Systems (LMS)
Enterprise Resource Planning (ERP)
Google Workspace
AI Productivity Tools (ChatGPT, Microsoft Copilot)
Microsoft PowerPoint
Certification
Project Management Professional (PMP)
Certified Business Professional (CBP) – Modern Human Resources
Modern Training Strategies
Private Training Institute Management & Training Market Strategies (2022)
Artificial Intelligence & The Future
Human Resources Fundamentals
Computer Applications
LANGUAGES
Arabic — Native
English — Professional Working Proficiency
Affiliations
Project Management Institute (PMI)
CORE COMPETENCIES
Learning & Development Strategy
Talent Management
Organizational Development
HR Business Partner
Leadership Development
Performance Management
Training Needs Analysis (TNA)
Succession Planning
Employee Engagement
Competency Framework
Workforce Planning
Learning Management Systems (LMS)
Change Management
Project Management
Strategic Planning
KPI Development
Coaching & Mentoring
Talent Acquisition
Continuous Improvement
Stakeholder Management
CAREER HIGHLIGHTS
Developed strategic training programs aligned with Saudi Vision 2030, increasing trainee enrollment and contributing to 45% annual revenue growth.
Managed and developed 50+ employees across two operational branches while strengthening organizational performance and employee engagement.
Built and maintained 30+ strategic partnerships with government entities and leading private organizations.
Successfully led the establishment and operational launch of one of the largest private training institutes in Western Saudi Arabia.
Directed organizational excellence initiatives that enabled the institute to achieve the Best Branch Award across the Kingdom multiple times.
Designed trainer development and performance evaluation frameworks, improving trainee success rates by 35%.
Restructured the marketing function, introduced KPI-driven performance management, and increased annual branch revenue by 67%.
Led business expansion initiatives that increased monthly revenue from approximately SAR 200K to SAR 500K during the management period.