SALEM MOHAMMED MELHEM
Riyadh,saudi
Summary
Senior Cybersecurity Account Manager with extensive experience in enterprise sales, business development, and account management across Saudi Arabia and Jordan. Drove revenue growth and managed strategic customer relationships by delivering comprehensive cybersecurity and digital transformation solutions. Led complex sales cycles and vendor engagement while successfully managing multi-million SAR sales portfolios and expanding strategic accounts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Cybersecurity Account Manager
PROCOM Technologies
Riyadh
04.2024 - Current
- Drive business growth through consultative selling and executive engagement.
- Lead end-to-end sales cycles from opportunity identification to contract closure.
- Achieved company targets by implementing successful sales strategies.
- Consistently achieved or surpassed sales targets.
- Manage strategic enterprise and commercial accounts.
- Collaborate with presales and technical teams to design tailored security solutions.
- Maintained strong relationships with customers, vendors, and technology partners to enhance collaboration and service delivery.
- Engaged with customers through regular visits to foster satisfaction and loyalty.
- Organised client information to enable effective communication and swift issue resolution.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
- Negotiated with suppliers and partners, securing cost-effective services and products for clients.
Senior Account Manager – ICT Solutions
Orange Jordan
01.2023 - 03.2024
- Managed enterprise accounts in cybersecurity, cloud, networking, unified communications, focusing on client needs and satisfaction.
- Expanded existing accounts and identified new business opportunities, contributing to overall revenue growth.
- Delivered customer-focused solutions and maintained long-term client relationships.
- Developed commercial proposals, coordinating with legal, finance, technical teams to align offerings with client requirements.
Account Manager
Talabat Jordan
07.2021 - 01.2023
- Led contract renewals, commercial negotiations, and account optimization activities.
- Managed key partner relationships to drive business growth initiatives.
- Maintained sales forecasts and developed customer engagement plans to enhance client satisfaction.
Sales Account Manager
ARTELCO ICT Company
01.2019 - 06.2021
- Identified and pursued opportunities for account expansion and revenue growth, contributing to overall business objectives.
- Managed enterprise accounts for networking, telephony, and security solutions, enhancing client satisfaction and retention.
- Prepared competitive quotations, tenders, and commercial proposals, aligning solutions with client needs.
Coordinator & Field Implementation Engineer
GIGA Telecom Services
01.2017 - 12.2018
- Supervised telecom implementation projects for 2G, 3G, LTE, and microwave links, ensuring adherence to technical specifications and quality standards.
- Coordinated field teams to achieve timely project delivery, aligning operations with established standards and project timelines.
Education
Telecommunication engineering
Yarmouk University
01-2017
Skills
- Account and revenue growth
- Pipeline and vendor management
- Tender and RFP handling
- Negotiation and closing
- Executive presentations
- CRM proficiency
- Communication skills
Certification
- Cisco CCNA
- Fortinet NSE 1, NSE 2, NSE 3
- Fortinet OT Security Sales Certification
- AlgoSec Sales Specialist
- Picus Security Sales Certification
Timeline
Senior Cybersecurity Account Manager
PROCOM Technologies
04.2024 - Current
Senior Account Manager – ICT Solutions
Orange Jordan
01.2023 - 03.2024
Account Manager
Talabat Jordan
07.2021 - 01.2023
Sales Account Manager
ARTELCO ICT Company
01.2019 - 06.2021
Coordinator & Field Implementation Engineer
GIGA Telecom Services
01.2017 - 12.2018
Telecommunication engineering
Yarmouk University