SALIH ALI
Madinah,Saudi Arabia
Summary
A qualified Senior Team Lead with over 15 years of experience and knowledge in travel industry .Has solid work knowledge of IATA regulations rules and ticketing polices and procedure.
Developed plans and strategies to promote continuous improvement . Has proven track record of a achieving results and Often Exceeds Expectations in all my previous roles.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Senior travel consultant
Al-mosafer
Medina, Medina Region
10.2009 - Current
- Outstanding high performance cash sales in head office al-Medina as a travel consultant staff from 2009-2017
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
- Outstanding high performance sale in corporate Branch ,Islamic university as a Senior Travel Consultant from 2017 until now through those period i achieving below :
- Employed promotional techniques to sell tour packages, contributing to 99% profitability increase.
- Handling travel orders and achieving satisfaction of leaders and students
- Identified add-on sales opportunities by analysis client needs, budgets and preferences.
- Used travel agency software to explore customers purchasing options, offering clear comparisons and securing best-possible deals.
- Tracked flight prices to secure best-possible prices for customer trips.
- Determined exact customer requirements and recommended destinations to suit.
Education
Bachelor's degree - Economics
Aviation sciences college
North Khartoum - Sudan 03.2002 - 06.2006
Skills
- Complex problem solver
- Adaptability & Flexibility Skills
- Excellent teamwork And Collaborate
- Computer Proficiency Skills
- Organizing And Prioritizing Skills
- Costumer Service Skills
- Interpersonal skills
Languages
English
Advanced
Timeline
Senior travel consultant
Al-mosafer
10.2009 - Current
Bachelor's degree - Economics
Aviation sciences college
03.2002 - 06.2006
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