Salim Al Harthi
Managing Partner
Riyadh
Summary
Experienced Business Development Professional with 18 years in IT and business sectors, focusing on sales, delivery, and project management. Known for building customer satisfaction and loyalty by providing top-tier service and closing large deals within government sectors. Possesses an entrepreneurial mindset that drives successful ventures by identifying unique opportunities and pioneering innovations. Skilled in market analysis, strategic planning, and relationship management to drive business growth and form lasting partnerships with a commitment to excellence and impactful results.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Co-Founder & Managing Partner
Pexceed
09.2023 - Current
- Grew the customer base through targeted outreach and networking events.
- Streamlined operational processes for improved efficiency and cost reduction.
- Established foundational processes for business operations.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
- Drove company expansion into new markets, increasing overall brand visibility and recognition.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Led a team of professionals to successfully launch new product lines, expanding the company''s market share.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Public Safety & National Security Sectors Director
Microsoft
07.2021 - 10.2024
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Increased average deal size by upselling additional products and services to existing clients.
- Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
- Exceeded sales goals through effective time management and resource allocations.
- Grew the Defense territory by 5x in billed revenue taking it from $5M to $25M Yearly Revenue.
- Grew SDAIA billed revenue from $6M to $18M and Cloud Consumption from &160K per year to $5M monthly consumption.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Senior Services Executive
Microsoft
03.2017 - 06.2021
- Collaborated closely with subject matter experts from various departments to ensure accurate scoping of projects within assigned programs.
- Assisted clients in defining project objectives, leading to more efficient scoping processes and streamlined decisionmaking.
- Successfully managed complex projects from initial scoping through contract award and implementation.
- Assisted in scoping project requirements, which allowed for accurate estimations of timelines leading to successful project delivery.
- Increased bid success rate by developing compelling proposals and tailoring responses to client needs.
- Enhanced company reputation for submitting winning bids through meticulous research and attention to detail.
- Developed strong relationships with clients during the bidding process, fostering trust and increasing likelihood of contract awards.
Senior Technical Account Manager
Microsoft
12.2013 - 03.2017
- Delivered comprehensive technical support, resulting in reduced downtime for customers.
- Implemented innovative strategies to optimize product performance for client needs.
- Actively participated in industry events, staying up-to-date on the latest trends affecting our customers'' businesses.
- Facilitated regular status meetings with clients, keeping them informed on project progress and updates.
- Launched new initiatives aimed at increasing overall account health and reducing churn rates.
- Worked closely with sales teams to upsell additional products or services based on customer needs.
- Developed strong relationships with key clients, leading to increased account retention and growth.
- Identified potential risks within customer accounts early on, implementing mitigation strategies as needed.
- Conducted thorough data analysis to identify trends and opportunities for improvement within customer accounts.
- Identified and proposed upsell and renewal opportunities and communicated value proposition to churn results for enterprise customers.
- Discovered and resolved complex customer issues to reduce negative impact to business outcomes.
ERP Lead
International Systems Engineering - BAE Systems
08.2010 - 12.2013
- Led cross-functional teams to successfully complete ERP implementation For RSAF projects on time and within budget.
- Initiated effective communication channels between departments, fostering a collaborative approach towards leveraging the full potential of the ERP system.
- Spearheaded user training initiatives, equipping employees with the necessary skills to navigate the ERP system efficiently.
- Oversaw migration projects seamlessly, facilitating smooth transitions from legacy systems onto newer platforms without compromising on data fidelity or functionality losses during critical cutover phases.
- Troubleshot complex technical issues swiftly, minimizing downtime and loss of productivity due to unexpected disruptions in service availability.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
System Administrator (Kerridge ERP)
Universal Motors Agencies
09.2007 - 08.2010
- Developed customized reports for management, facilitating informed decision-making processes.
- Assisted in successful ERP implementation projects, minimizing downtime and improving operational efficiency.
- Streamlined workflows by automating routine tasks using scripting languages, improving team efficiency.
- Coordinated testing efforts during software implementations or updates, ensuring smooth transitions without compromising system integrity.
- Managed vendor relationships to ensure timely delivery of required updates and enhancements for the ERP system.
- Documented standard operating procedures and user manuals for ERP processes, facilitating knowledge transfer and consistent process execution.
- Participated in regular system reviews to identify opportunities for process improvements or cost savings initiatives.
- Ensured data security within the ERP environment through the implementation of robust access controls and security policies.
- Collaborated with cross-functional teams to ensure seamless integration of ERP modules, streamlining business operations.
- Performed gap analysis between existing systems and desired outcomes, prioritizing areas for improvement accordingly.
Education
CORe Program Grade - Pass With Honors -
Harvard Business School Online
Online 05.2023 - 12.2023
Bachelor of Science - Computer Science
Taif University
Ta'if, Saudi Arabia 04.2003 - 01.2007
Skills
Decision-making
Certification
ITIL Service Operation
Awards
- Gold Club Award
- Platinum Club Top Achiever
- Better Together
Personal Interests
- Earned 1st Dan Black Belt in Shotokan Karate; demonstrated advanced discipline, focus on discipline, mental clarity, and precision.
- Calisthenics Practitioner: Consistent training in bodyweight strength and mobility, emphasizing goal-setting, patience, and physical resilience.
Timeline
Co-Founder & Managing Partner
Pexceed
09.2023 - Current
CORe Program Grade - Pass With Honors -
Harvard Business School Online
05.2023 - 12.2023
Public Safety & National Security Sectors Director
Microsoft
07.2021 - 10.2024
Senior Services Executive
Microsoft
03.2017 - 06.2021
Senior Technical Account Manager
Microsoft
12.2013 - 03.2017
ERP Lead
International Systems Engineering - BAE Systems
08.2010 - 12.2013
System Administrator (Kerridge ERP)
Universal Motors Agencies
09.2007 - 08.2010
Bachelor of Science - Computer Science
Taif University
04.2003 - 01.2007
Similar Profiles
Afroze SherifAfroze Sherif
ERP Specialist & IT Specialist at Alfaraa Arabia & Unibeton ReadymixERP Specialist & IT Specialist at Alfaraa Arabia & Unibeton Readymix
ABRAR ALSHARIFABRAR ALSHARIF
Post-Merger Integration Manager - M&A / Acquisition at Saudi Investment Recycling CompanyPost-Merger Integration Manager - M&A / Acquisition at Saudi Investment Recycling Company
Faisal AlaggeeliFaisal Alaggeeli
Systems Integration Engineer at Human Resource Development FundSystems Integration Engineer at Human Resource Development Fund
Muhamed Amin El-MarakbyMuhamed Amin El-Marakby
IAM Consultant, Professional Services at RSA SecurityIAM Consultant, Professional Services at RSA Security
Michael WheelerMichael Wheeler
Co-Founder & Managing Partner at Volhawk Property Investments LLCCo-Founder & Managing Partner at Volhawk Property Investments LLC