Summary
Overview
Work History
Education
Skills
Timeline
Generic

SALMA DIYA SAUD GUSTI

Insurance & Risk Management
Riyadh

Summary

Detail-oriented and ambitious professional with a foundation in Risk Management and hands-on experience in customer-facing roles. Skilled in organization, communication, and problem-solving, with a strong ability to manage tasks under pressure. Eager to apply analytical thinking and precision to support risk assessment and operational efficiency in a dynamic environment.

Overview

2
2
Languages

Work History

Receptionist, Call Center, Appointment Coordinator

Panorama View Clinic
  • Customer Assistance: Proficient in providing effective support and assistance to customers.
  • Satisfaction Focus: Gained skill in ensuring customer satisfaction through attentive and responsive interactions.
  • Communication Mastery: Developed strong communication skills through effective interaction with customers and colleagues.

Receptionist

White Garden Restaurant
  • Team Collaboration: Proficient in working seamlessly with colleagues to achieve common goals.
  • Pressure Handling: Demonstrated the ability to stay focused and efficient in demanding situations.

Risk Management specialist (Co-op training)

Nova Water Company
06.2025 - 09.2025
  • Designed the risk management framework, defining roles and responsibilities.
  • Reviewed contractual risks and analysed obligations and guarantees.
  • Developed and implemented risk management policies.
  • Conducted risk analysis and assessment for operational, financial, compliance, and other risks.
  • Applied and managed risk matrix to prioritise and support decision-making.
  • Designed a mechanism for monitoring and addressing violations.
  • Created a mechanism for tracking and analyzing complaints.
  • Gained hands-on experience in GRC practices and enterprise risk management.

Education

Bachelor's - Risk Management

Imam Muhammad ibn Saud University
01.2025

Skills

Risk Assessment & Analysis

Timeline

Risk Management specialist (Co-op training)

Nova Water Company
06.2025 - 09.2025

Receptionist, Call Center, Appointment Coordinator

Panorama View Clinic

Receptionist

White Garden Restaurant

Bachelor's - Risk Management

Imam Muhammad ibn Saud University
SALMA DIYA SAUD GUSTIInsurance & Risk Management