SALMA DIYA SAUD GUSTI
Insurance & Risk Management
Riyadh
Summary
Detail-oriented and ambitious professional with a foundation in Risk Management and hands-on experience in customer-facing roles. Skilled in organization, communication, and problem-solving, with a strong ability to manage tasks under pressure. Eager to apply analytical thinking and precision to support risk assessment and operational efficiency in a dynamic environment.
Overview
2
2
Languages
Work History
Receptionist, Call Center, Appointment Coordinator
Panorama View Clinic
- Customer Assistance: Proficient in providing effective support and assistance to customers.
- Satisfaction Focus: Gained skill in ensuring customer satisfaction through attentive and responsive interactions.
- Communication Mastery: Developed strong communication skills through effective interaction with customers and colleagues.
Receptionist
White Garden Restaurant
- Team Collaboration: Proficient in working seamlessly with colleagues to achieve common goals.
- Pressure Handling: Demonstrated the ability to stay focused and efficient in demanding situations.
Risk Management specialist (Co-op training)
Nova Water Company
06.2025 - 09.2025
- Designed the risk management framework, defining roles and responsibilities.
- Reviewed contractual risks and analysed obligations and guarantees.
- Developed and implemented risk management policies.
- Conducted risk analysis and assessment for operational, financial, compliance, and other risks.
- Applied and managed risk matrix to prioritise and support decision-making.
- Designed a mechanism for monitoring and addressing violations.
- Created a mechanism for tracking and analyzing complaints.
- Gained hands-on experience in GRC practices and enterprise risk management.
Education
Bachelor's - Risk Management
Imam Muhammad ibn Saud University
01.2025
Skills
Risk Assessment & Analysis
Policy Development
Contractual Risk Review
Policy and procedure development
Operations management
Risk Matrix Application
Problem-solving
Policy implementation
Contract management
Risk management
Timeline
Risk Management specialist (Co-op training)
Nova Water Company
06.2025 - 09.2025
Receptionist, Call Center, Appointment Coordinator
Panorama View Clinic
Receptionist
White Garden Restaurant
Bachelor's - Risk Management
Imam Muhammad ibn Saud University