Salma Elsir
Senior Account Executive
Riyadh
Summary
A driven and enthusiastic events professional, dedicated to creating impactful and memorable experiences. With a strong focus on excellence and a passion for event management, I consistently strive to push the boundaries of creativity and efficiency in every project I take on.
Overview
6
6
years of professional experience
20
20
years of post-secondary education
3
3
Languages
Work History
Senior Account Executive
Memories Events Management
03.2023 - Current
- Led end-to-end planning and execution of luxury brand events as Graff , Gucci , Van Cleef, and Cartier , managing budgets, timelines, and logistics with precision Cultivate strong relationships with clients, ensuring clear communication and exceeding expectations
- Managed and organized international conferences as WADA
- Craft tailored event proposals and collaborated on captivating themes that align with brand identities
- Overseeing event budgets, negotiating contracts with premium vendors, and ensured optimal profitability
- Proactively address challenges to ensure seamless event execution and maintained positive client relationships
Program Specialist
World Defense Show
11.2021 - 04.2022
- Conducted a diverse array of tasks including data collection from ministries of defense , data entry, and data processing.
- Coordinated overseas programs involving 600 exhibitors and 50 ministers and their delegations.
- Established and nurtured professional relationships with stakeholders before and during WDS
- Served as a liaison between organizations, partners, stakeholders, and members to enhance service quality and communication channels.
Activation Specialist
Top Gun
09.2021 - 02.2022
- Drove heightened customer retention and satisfaction by implementing cutting-edge service delivery strategies
- Skillfully managed staff schedules for a team of 50, optimizing workload distribution and strategic scheduling
- Demonstrated adeptness in addressing customer grievances promptly, effectively resolving product and service-related issues to maintain exceptional customer satisfaction levels
- Established and supervised operational schedules, ensuring seamless coverage to meet the dynamic demands of activation processes and customer service
International Recruitment Operation Coordinator
Golden Side Group
01.2021 - 08.2021
- Cultivated robust relationships with stakeholders to bolster business credibility
- Efficiently distributed resources to teams and projects based on requirements, performance metrics, and resource availability
- Conducted ongoing monitoring of operations to evaluate performance and accentuate key results
- Facilitated domestic and international travel arrangements for 60 employees monthly, encompassing flight bookings, accommodation arrangements, and comprehensive itinerary preparation
- Managed scheduling of virtual meetings with external parties across various time zones utilizing the Appointedd platform
Unibuddy Ambassador
Staffordshire University Students' Union
01.2019 - 08.2020
- Enhanced customer experience strategies tailored to the needs of international students
- Developed engaging digital content, including blogs and vlogs, to effectively connect with the target audience
Education
Bachelor of Arts - Business Management
Staffordshire University
United Kingdom 04.2001 - 11.2020
Skills
- Account management
- Project management
- Customer service
- Communication skills
Freelance Experience
- British Got Talent Auditions - Stoke-on-Trent, Reception Assistant, Contributed to seamless operation by providing front-line assistance., Ensured a welcoming atmosphere for participants.
- Uni Buddy Ambassador - Manchester University Open Day, UniBuddy Promoter, Engaged with prospective students during open day events., Promoted university offerings and campus life as a UniBuddy Ambassador.
- VIP Experience: Lexus LX - Riyadh, VIP Coordinator, Delivered exceptional VIP experience during Lexus LX launch., Catered to needs and preferences of distinguished guests.
- Kids Activation Specialist: Neom Road Safety, Kids Activation Specialist, Designed engaging activities to educate children on road safety., Implemented initiatives for Neom Road Safety initiative.
- Guest Relations: African Aerospace Defense - South Africa, Guest Relations, Provided exemplary guest services at aerospace exhibition., Ensured all attendees had a positive experience.
- VIP Coordinator: Noor al Riyadh, VIP Coordinator, Managed VIP coordination for Noor al Riyadh event., Ensured satisfaction and enjoyment of VIP guests.
- Supervisor: Sky Riyadh CLAP, Supervisor, Oversaw ground operations at Sky Riyadh CLAP., Ensured smooth execution of activities to meet client expectations.
Timeline
Senior Account Executive
Memories Events Management
03.2023 - Current
Program Specialist
World Defense Show
11.2021 - 04.2022
Activation Specialist
Top Gun
09.2021 - 02.2022
International Recruitment Operation Coordinator
Golden Side Group
01.2021 - 08.2021
Unibuddy Ambassador
Staffordshire University Students' Union
01.2019 - 08.2020
Bachelor of Arts - Business Management
Staffordshire University
04.2001 - 11.2020
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