SALMAN ALANAZI
Riyadh
Summary
Administrative Assistant experienced in managing daily operations, coordinating meetings, handling correspondence, managing calendars, and preparing reports using advanced Excel. Skilled in supporting HR tasks, organizing records, handling VIP visitors professionally, and maintaining confidentiality. Known for accuracy, efficiency, time management, and performing well under pressure.
Overview
2027
2027
years of professional experience
Work history
Administrative Assistant
Saudi Tourism Authority
Riyadh
07.2024 - 05.2026
- Submitted timely reports which provided critical updates on various projects.
- Issuance employee identification cards
- Reply to emails
- Manage the manager's daily schedule, add tasks and coordinate appointments.
- Receiving letters from government agencies
- Send weekly reports
- Follow up on administrative and logistical correspondence.
- Assisted with budget preparations enabling effective financial planning.
- Submitted timely reports which provided critical updates on various projects.
- Updated company databases by inputting new employee contact information and employment details.
QA Team Lead
Firstcry-KSA
- Setting customer service standards
- Weekly employee evaluation
- Weekly reports on recurring customer problems
- Employee training
Customer service team leader
Nana
- Respond to customers via social media - Twitter - Instagram.
- Processing orders and transactions.
- Problem solving and technical problems.
- Managing and timely resolving customer.
- Led and supported customer support staff to achieve objectives.
Employment Consultant
PeoplePlus KSA
- Coached clients on interview preparation and techniques.
- Understanding client requirements and defining appropriate staffing plans.
- Communicate with candidates using social media databases.
- Facilitate recruitment and follow-up between candidates and employers.
Education
Higher National Diploma - Business Management
Imam Muhammad Bin Saud University
RiyadhSkills
- Team leadership
- Quality assurance
- Data management
- Excel expertise
- Customer experience
- Problem-solving
Timeline
Administrative Assistant
Saudi Tourism Authority
07.2024 - 05.2026
Customer service team leader
Nana
Employment Consultant
PeoplePlus KSA
QA Team Lead
Firstcry-KSA
Higher National Diploma - Business Management
Imam Muhammad Bin Saud University