Summary
Overview
Work history
Education
Skills
Languages
Strength
Additional Information
Timeline
AccountManager

salman alghunaim

Riyadh,Riyadh Region

Summary

Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.

Overview

1
1
year of professional experience

Work history

Sales Representative / marketer / customer service

.
Riyadh, Saudi arabia
11.2021 - 02.2023
  • Negotiation and use of persuasion skills to overcome objections.
  • Tracked sales cycle to determine best approach to use to push products.
  • Took calls and escalated complex inquiries to appropriate members of staff.
  • Studied company target market and identified avenues to generate new leads.
  • Gathered data during customer interactions and prepared customer and product reports.
  • Responded promptly to customer questions to improve customer loyalty and satisfaction.
  • Handled customer complaints, providing appropriate solutions and recommending alternatives.
  • Delivered presentations and demonstrations to persuade clients to buy new services and products.
  • Educated clients on benefits and features of company products.
  • Passed customer feedback to sales or product teams to make improvements on company offerings.



Education

High School Diploma - Natural sciences section

Tarbyh Namouthajiyah Schools
Riyadh

Skills

  • Word and Excel Basics (microsoft office)
  • social media management
  • negotiation
  • E-marketing
  • scheduling and prioritization
  • answering outgoing calls and e-mails

Languages

Arabic
Master or proficient
C2
English
Advanced
C1

Strength

  • Product and service sales
  • Upselling
  • Customer relations
  • Quality Control
  • Work under pressure
  • Team player and strong
  • Collaborator

Additional Information

  • I am currently studying at the arab open university majoring in business administration management, marketing department [Bachelor's degree] and I'm looking for a part time job

Timeline

Sales Representative / marketer / customer service

.
11.2021 - 02.2023

High School Diploma - Natural sciences section

Tarbyh Namouthajiyah Schools

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salman alghunaim