Salman Fahd Alhaqbani
Riyadh,ALRiyadh
Summary
Determined, diligent and an industrious information system graduate with well-rounded communication and leadership skills. Proven ability in teamwork and professionalism in execution of tasks. Aiming for integrity and adaptability in an industrial establishment.
Overview
3
3
years of professional experience
Work History
Information Systems Specialist
Adaptive Techsoft
03.2023 - Current
- Provide backup assistance to the Space Manager and the Scheduling Assistant when necessary
- Run utilization reports and weekly locks reports
- * Professionalism and integrity in
representing information technology offices or programs - System testing.
- Monitored system performance, identifying and resolving issues promptly to minimise downtime.
- Provided training and mentorship to junior analysts, enhancing team capabilities and performance.
- Adapted workflow to meet need business needs.
- Worked with project teams in implementing and testing systems against requirements for error detection and quality assurance.
- Gathered and defined user requirements for system updates.
- Streamlined reporting processes by automating data collection and analysis, saving significant man-hours.
- Monitored system performance to identify weaknesses, bottlenecks and inefficiencies.
- Expanded and modified systems to strengthen workflow.
- Utilised process data to generate reports and articulate ideas and viewpoints to senior management.
- Validated systems to assess needed improvements and recommend options for closing gaps and enhancing functionality.
- Analysed business' current work practices to recommend improvement action.
- Initiated updates to systems, enhancing workflows and adding new functionalities.
- Led and directed team members in completing development-related tasks by initiating projects, driving resolution of issues and holding members accountable for results.
- Managed large datasets using SQL and Excel, ensuring accuracy and accessibility of information.
- Established and nurtured client-facing relationships to determine business needs and drive solution development, improving customer satisfaction.
- Originated and maintained project schedules by developing plans, estimating time and resources and reporting issues impacting progress to clients and staff.
- Assessed clients' needs to determine specifications and developed and implemented bespoke systems, fulfilling users' requirements.
Education
Bachelor's degree - information systems
Prince Sattam University
01.2023
Skills
- Reporting and documentation
- Teamwork and collaboration
- Project management
- Microsoft Office Programs
- Jira system
- Operations analysis
- Time management
- Communication skills
- System testing
- Client relationship management
- Workflow automation
- Training and mentorship
- Adaptive problem solving
- Quality assurance
- Solution development
- Team Leadership
- Flexibility
References
- References available upon request.
Timeline
Information Systems Specialist
Adaptive Techsoft
03.2023 - Current
Bachelor's degree - information systems
Prince Sattam University